I am a mac user.  Since 1st November the game stalls loading at 90% . What changes have you made at this time?  It looks like others are having the same problem.  I have tried clearing cache and loading in incognito mode using Chrome.  

Appboy SDK Error: Backend error: The given API key "8d844b17-e412-44c1-99fd-bac4e17b5390" is invalid.

Serialization depth limit 7 exceeded at 'Assets.Social.Views.UnityUI.Controls.Wizard::WizardCondition.Parts'. There may be an object composition cycle in one or more of your serialized classes.

Uncaught abort() at Error
at jsStackTrace (blob:https://cdn01.x-plarium.com/0c00566d-e58d-4b1d-96b8-9e98e6039e4a:2:27460)
at stackTrace (blob:https://cdn01.x-plarium.com/0c00566d-e58d-4b1d-96b8-9e98e6039e4a:2:27631)
at Object.abort (blob:https://cdn01.x-plarium.com/0c00566d-e58d-4b1d-96b8-9e98e6039e4a:4:39543)

With this new server I am unable to get past 92%.  Checked Chrome and it is up to date.   For two days I was able to enter the game but since the new server i have been getting this message at between 92-98% of the download-- cdn01.x-plarium.com, in sparta: war of empires l plarium  google chrome browser.   Have installed Vivaldi - this browser locks up (freezes at 92% of the loading processes and then goes to a  black screen.  Any way to resolve thhese issues.

Andrea N said:

Agent Pavel said:

Hello, Archons!

For those, who experience issues with the desktop app. Please try deleting the app and its installer completely. After it is deleted, please download it once again using this link. Please inform me of the result.

After Install the app, I can't open it !! I try several times, (uninstalling and clean install from the link above). This is the error message:

https://gyazo.com/d5890a229965c83f2ace4c0865a9bf23

Win 10 64 bit

thanks

WTF  Kaspersky Antivirus block Plarium app !!!  a Trojan inside?????

let me know what I can do, pls...

I am a mac user.  Since 1st November the game stalls loading at 90% . What changes have you made at this time?  It looks like others are having the same problem.  I have tried clearing cache and loading in incognito mode using Chrome.  

Appboy SDK Error: Backend error: The given API key "8d844b17-e412-44c1-99fd-bac4e17b5390" is invalid.

Serialization depth limit 7 exceeded at 'Assets.Social.Views.UnityUI.Controls.Wizard::WizardCondition.Parts'. There may be an object composition cycle in one or more of your serialized classes.

Uncaught abort() at Error
at jsStackTrace (blob:https://cdn01.x-plarium.com/0c00566d-e58d-4b1d-96b8-9e98e6039e4a:2:27460)
at stackTrace (blob:https://cdn01.x-plarium.com/0c00566d-e58d-4b1d-96b8-9e98e6039e4a:2:27631)
at Object.abort (blob:https://cdn01.x-plarium.com/0c00566d-e58d-4b1d-96b8-9e98e6039e4a:4:39543)

Transzed H.B.G. said:

With this new server I am unable to get past 92%.  Checked Chrome and it is up to date.   For two days I was able to enter the game but since the new server i have been getting this message at between 92-98% of the download-- cdn01.x-plarium.com, in sparta: war of empires l plarium  google chrome browser.   Have installed Vivaldi - this browser locks up (freezes at 92% of the loading processes and then goes to a  black screen.  Any way to resolve thhese issues.

another improvement with last update.

always worste:

many congratulations for not knowing how to do a running program

Hi, 

Its happening again, game loads to 90% - then just stops. Tried usual checks (different browser, clear caches, incognito mode, different computer). Same results.

Dear Archons!

I installed the Plarium app on my Mac mini. operating system: os x, often crash or return to the home page where you choose games (I play only in Sparta). do I have to set something?

Saetta said:

I installed the Plarium app on my Mac mini. operating system: os x, often crash or return to the home page where you choose games (I play only in Sparta). do I have to set something?

Hello, Archon!

Do you receive any error messages when the game crashes? If you do, please attach a screenshot of the issue. I will forward it to the devs.

often appears for a moment the word "no internet" and then appears the initial screen with the game to choose - operating system: OS X el capitan version 10.11.6

Have not been able to load the game at all today. I use the app at home but have to use the browser from work. I have tried everything suggested, this browser version is complete crap. When it does load, it looks like crap and it plays like crap but at least when it loads, you can check in and hobble your way through.

Have not been able to load the game at all today. I use the app at home but have to use the browser from work. I have tried everything suggested, this browser version is complete crap. When it does load, it looks like crap and it plays like crap but at least when it loads, you can check in and hobble your way through.

You guys have really totally screwed this game up. I really don't get why you are not putting more focus into fixing these bugs and loading issues. 

often appears for a moment the word "no internet" and then appears the initial screen with the game to choose - operating system: OS X el capitan version 10.11.6

Loading problems only after opening messages on The Thracian Frontier. I have tried all of your work arounds on three different PCs and two browsers. Not helping, the problem  starts when I open messages. So this is on your end. I have found a work around to get me to the other two servers. That is to go to your profile and select which server/game you want to enter. However, I still can not get past the black screen with the square unhappy face when trying to log into The Thracian Frontier. This is Doug_o ,lvl 81, general Geronimo