im the same, its nearly a week since i sent them all the info asked for, they said it was going to 2nd level support and now nothing for days, im missing all the halloween events and no idea if my account has been trashed, shards pulled or anything else, this is crazy, surely its cant be that hard to restore an account. Just set one of the guys to doing it in the team and make your users happy
.. Me Too :( i m Missing All The Halloween Events ... :(
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