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11 дек. 2019, 10:1711.12.19
30.10.19
80

Spartatian said:


I can not log in the game. This morning was working, but not in the afternoon.

Hello everyone!

Indeed you might have experienced some difficulties with entering the game, the issue was related to the update of the Plarium Play application. As of now, you should enter the game without any obstacles, otherwise, please submit a ticket request, so that our Agents will process the tickets as well.



11 дек. 2019, 10:2511.12.19
30.10.19
80

commish34 said:


My game has gone back to the start after playing it since 2015!!!! My lowest level was 83 on Thracian Frontier!!!!Heelp!!!

Hello! Sorry to hear that, it would be better if you create a ticket request, more information you can find here: https://plarium.com/en/support/

20 дек. 2019, 17:2420.12.19
20 дек. 2019, 17:24(отредактировано)
12.03.15
80

Hello everyone,


Since the last update of the plarium play navigator, it doesn't work anymore on my computer : https://gyazo.com/03a6de6edd4c518f996d6388cefd9e27

Am I the only one to have this problem ?

Thanks for a solution

2 янв. 2020, 09:0602.01.20
07.02.18
1
hilfe kann mich nicht einlogen
14 янв. 2020, 09:1214.01.20
30.10.19
80

chatpandore said:


Hello everyone,


Since the last update of the plarium play navigator, it doesn't work anymore on my computer : https://gyazo.com/03a6de6edd4c518f996d6388cefd9e27

Am I the only one to have this problem ?

Thanks for a solution


Hello!

Feel free to reinstall the Plarium Play application, make sure all the components of the application will be fully deleted. The new installer you can get here: https://plarium.com/en/plarium-play/ 
14 янв. 2020, 09:1314.01.20
30.10.19
80

mcry said:


hilfe kann mich nicht einlogen

Hallo!

Bitte senden Sie eine Ticketanfrage.

3 март 2020, 10:5603.03.20
14.11.16
43
what is going on, tried your app on chrome opera and still will not load
3 март 2020, 11:4503.03.20
3 март 2020, 11:49(отредактировано)
21.05.15
1

hello,

 why doesn't the game load up with the Plarium play client?

9 март 2020, 15:1609.03.20
01.02.15
1

Salve e in occasione vorrei sapere perchè è già alcuni mesi che in due dei miei profili: "wra@tiscali.it ; Formigine: -630  -2084; server 1" e  "wra@libero.it;  Modene: -630 -2084; server 1" non riesco più a vedere le righe colorate che indicano: assedi, razzie, invia esploratori. E' possibile il ripristino?

20 апр. 2020, 11:0920.04.20
14.10.15
1

hello, for a month the game has become very slow, between one action and another 10 - 15 seconds can pass, I tried to clean the cache, made all the updates on pc, video card, etc. but no results.

I attach the specifications of my laptop, purchased a few months ago.

Then I noticed that the flash_wrapper uses a lot of memory and engages the CPU excessively, making everything slower.

I await some advice to resolve.



NancyAdmin
28 апр. 2020, 13:3228.04.20
09.07.19
1874

lasthero ITA said:


hello, for a month the game has become very slow, between one action and another 10 - 15 seconds can pass, I tried to clean the cache, made all the updates on pc, video card, etc. but no results.

I attach the specifications of my laptop, purchased a few months ago.

Then I noticed that the flash_wrapper uses a lot of memory and engages the CPU excessively, making everything slower.

I await some advice to resolve.



Hello, lasthero ITA.


I forwarded this information to the team and it looks like the video card is pretty weak and this could be a reason for such behavior.  To my regret, there is nothing we can do in this case. 

15 май 2020, 04:0315.05.20
14.11.16
43
hello , i cannot log in, are you updating??
15 май 2020, 04:4915.05.20
21.02.16
1
Leute , warum denn immer nur Eure Updaterei ? Ich kann mich auch nicht einloggen ! Stellt den Zustand von gestern wieder her !
15 май 2020, 05:2115.05.20
31.05.19
1
After many years playing and a good amount of money spent I can't even log-in any more. Israelis sell to Australians and now we can't play or pay. We can all find something better to do in response to this mess. Goodbye!
15 май 2020, 05:2615.05.20
09.03.17
7
Hello.I cannot log in either.Informing us about any update or issue would be nice...
15 май 2020, 06:1015.05.20
15 май 2020, 06:12(отредактировано)
14.11.16
43
no reply and i still cannot log in, what is going on???i have been trying for aprox 4 hours
NancyAdmin
2 июнь 2020, 09:5702.06.20
09.07.19
1874

Hello, Archons! 


We are tremendously sorry for the delayed reply. Could you please specify if the login issue still persists?  

18 июнь 2020, 15:3918.06.20
07.06.16
11

hi, i cant upload the new version 6.1.0, there is a icon UPDATE but i clic but dont run upload


NancyAdmin
24 июнь 2020, 10:5124.06.20
09.07.19
1874
Nippur said:

https://prnt.sc/t264kp

Nippur, have you tried to uninstall Plarium Play first? If no, please uninstall it and try to download the latest version of Plarium Play here
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