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Sparta WebGL Game Loading Reports

Sparta WebGL Game Loading Reports

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Jul 21, 2018, 16:4607/21/18
Jul 21, 2018, 16:46(edited)
11/06/16
4

Thracian Frontier Loads- Albeit a bit slow


But Glorious valley does not. -

console.error('CAMPAIGNS IS INCORRECT');


Stuck at 94% then I get this-

https://prnt.sc/k99zsl

Why would one game load and not the other? 

Agent PavelTechnical Support
Jul 22, 2018, 15:2107/22/18
07/02/15
4523

wabiker said:


Thracian Frontier Loads- Albeit a bit slow


But Glorious valley does not. -

console.error('CAMPAIGNS IS INCORRECT');


Stuck at 94% then I get this-

https://prnt.sc/k99zsl

Why would one game load and not the other? 

Hello, Archon!

Please try installing our Desktop app for the game. The game runs better via the app. Here is a link

Also, please refer to this post. There you will find possible solutions.

Aug 1, 2018, 14:2208/01/18
12/04/15
20

when the game stops stopping ;/?

Agent PavelTechnical Support
Aug 2, 2018, 12:3508/02/18
07/02/15
4523

Marcin said:


when the game stops stopping ;/?

Hello, Archon!

Could you please describe the issue in detail? Please specify the actions you perform in the game before it stops.
Aug 3, 2018, 16:3408/03/18
12/04/15
20

the game stops and leaves to play

Aug 7, 2018, 18:4408/07/18
Aug 7, 2018, 18:47(edited)
06/03/18
2

Google crome up to date.

windows 10 64bit

Graphics card Geforce GT 650

PC Intel Quad Core 2.33Ghz

Main memory 8GB

my Provider i net Speed is 50000 mbits and there ist all ok

I have the problem only today, yesterday it was still flawless. The problem occurs when I want to combine materials in the workshop, then I get the error message. Cache etc are emptied, WebGL is enabled on Google Chrome. My PC has all updates up to date. Since yesterday nothing was changed, I switched to the OVO server and the problem was suddenly there. I ask for quick help!

Aug 20, 2018, 19:0508/20/18
Aug 20, 2018, 19:07(edited)
12/04/15
20

if someone improves the beta version, stops during the game

I have to log in several times

if you do not care about the players, write directly;/

Agent PavelTechnical Support
Aug 21, 2018, 09:1308/21/18
07/02/15
4523

Marcin said:


if someone improves the beta version, stops during the game

I have to log in several times

if you do not care about the players, write directly;/

Hello, Archon!

Does the issue occur at a certain stage in the game? Or the game stops randomly? If possible, please attach a screenshot of the issue. 
Aug 22, 2018, 08:1408/22/18
04/09/16
2

Since yesterday's update I cannot play any more (webGL). The game starts to load and then just hangs with the loading bar around 50 percent (can't specify more detailed, since it doesn't display a percentage)

Cache cleared. Hardware: 16 GB RAM with dedicated graphics card. Windows 10 Pro
Agent PavelTechnical Support
Aug 22, 2018, 15:0908/22/18
07/02/15
4523

anwendungsprogrammierer said:


Since yesterday's update I cannot play any more (webGL). The game starts to load and then just hangs with the loading bar around 50 percent (can't specify more detailed, since it doesn't display a percentage)

Cache cleared. Hardware: 16 GB RAM with dedicated graphics card. Windows 10 Pro

Hello, Archon!

Please make sure you have cleared cache for all time. Please try to log into the game via Incognito mode.

Also, you can use our Desktop App to enter the game. Here is a link

Please inform me of the results. 
Aug 22, 2018, 15:1608/22/18
Aug 22, 2018, 15:16(edited)
06/20/17
4

Same behaviour for me.


Incognito mode doesn't change anything. The loading screen just stays all time. But hey, on the bright side at least the images change every few seonds. I can watch those instead of playing the game....

As already stated by others, cache has been cleared. And btw, I tested it on 3 different computers, same result on all 3

Agent PavelTechnical Support
Aug 22, 2018, 15:2808/22/18
Aug 22, 2018, 15:29(edited)
07/02/15
4523

games said:


Same behaviour for me.


Incognito mode doesn't change anything. The loading screen just stays all time. But hey, on the bright side at least the images change every few seonds. I can watch those instead of playing the game....

As already stated by others, cache has been cleared. And btw, I tested it on 3 different computers, same result on all 3

I have contacted you via private messages. Please check it and specify the requested data.

And please try installing the Desktop App to enter the game.

Aug 22, 2018, 15:4908/22/18
Aug 22, 2018, 15:50(edited)
06/20/17
4

You must be kidding. How are we supposed to check private messages (in-game) when the game doesn't load?

Edit: ok sorry, didn't know about the private message in the forum…

I will get back to you
Aug 23, 2018, 00:0008/23/18
03/06/16
32

Game is slow to load on Glorious Valley and to play as well.


WIn10 64 bit with 8GB ram

Using both Opera and Chrome-both are updated.


My questions are:


I see Adobe Flash icon, then game loads to 80%, freezes, then loads. Am I supposed to have the new game interface and use webgl?

How do I tell if I have been upgraded?


How do I use the new webgl?


What is Plarium Play? Do I need to install this?


Thanks.

Aug 23, 2018, 19:1208/23/18
12/04/15
20

The problem with the game is showing what has beta

Correct the game and the problem will disappear and you do not constantly ask the same questions and the problem is the same

Aug 24, 2018, 10:3408/24/18
03/06/16
32

Marcin said:


The problem with the game is showing what has beta

Correct the game and the problem will disappear and you do not constantly ask the same questions and the problem is the same



I "constantly ask the same questions" because I "constantly" get no reply or no assistance.
Aug 25, 2018, 20:5308/25/18
Aug 25, 2018, 20:56(edited)
08/21/14
1028

1.Windows 7  64-bit

2.AMD athlone X4 860K quad core processor 4 GHz

3.ASUS GTX 1050 TI OC 4 GB 

3. 16 GB RAM

4.CHROME updated,but using TORCH browser,if CHROME make problems


and i didnt download your new engine,because Tonaya doesnt trust you ^^


Tonaya 

Aug 26, 2018, 22:0708/26/18
03/06/16
32

Tonaya said:


1.Windows 7  64-bit

2.AMD athlone X4 860K quad core processor 4 GHz

3.ASUS GTX 1050 TI OC 4 GB 

3. 16 GB RAM

4.CHROME updated,but using TORCH browser,if CHROME make problems


and i didnt download your new engine,because Tonaya doesnt trust you ^^


Tonaya 

Tonaya,


One of my coalition members downloaded the plarium play application-while the game loads and stops at 80%, it then jumps to 100 % and it seems stable and yes, much more quicker.

I downloaded it and it seems fine, if its any consolation to you.

Also, Tonaya thank you for your help in the past-at least I got straight answers from you.


Thank you to my coalition brothers & sisters who helped.


Aug 27, 2018, 20:2108/27/18
08/21/14
1028

mjp13000 said:


Tonaya said:


1.Windows 7  64-bit

2.AMD athlone X4 860K quad core processor 4 GHz

3.ASUS GTX 1050 TI OC 4 GB 

3. 16 GB RAM

4.CHROME updated,but using TORCH browser,if CHROME make problems


and i didnt download your new engine,because Tonaya doesnt trust you ^^


Tonaya 

Tonaya,


One of my coalition members downloaded the plarium play application-while the game loads and stops at 80%, it then jumps to 100 % and it seems stable and yes, much more quicker.

I downloaded it and it seems fine, if its any consolation to you.

Also, Tonaya thank you for your help in the past-at least I got straight answers from you.


Thank you to my coalition brothers & sisters who helped.


mjp13000,you are welcome,but i forgot how i did helped you :(

about trusting to plarium...there is always something hidden ^^


Tonaya