All Categories

Friend referral did not work

Friend referral did not work

Search
Comments
Nov 11, 2019, 08:0911/11/19
10/21/19
1
I downloaded the app through my boyfriends referral code. And I am now almost level 30. He hasn’t gotten any perks from me leveling up. 
Nov 14, 2019, 19:2411/14/19
06/09/19
1

Refferal program not working at all my friend downloaded the game through the link I sent her and she said she’s over level 10. But I have not received any rewards at all. She followed the link directly 


Please help. 
Nov 19, 2019, 01:0611/19/19
11/09/19
1
I had both of my kids add the game through my text messages, and neither one was added to my account. One of them was a brand new iPhone. Any help getting them connected would be great!
Dec 4, 2019, 20:3112/04/19
12/03/19
1
My friend used my referral link but it is not showing his progress on my referral page and not giving me any rewards
Dec 10, 2019, 00:4412/10/19
05/21/13
2

Hay there - same problem here with one of my friends.

Guessing (after reading the Moderator's post) that we have fallen victim to 'reason 1'


***1. The player that has accepted the invitation link and followed it to install the game has internal anonymizer activated for his/her phone, so we cannot identify the device for connecting it in the system.***


Is there a way to resolve this for linking my friend to my referral rewards or is it something that I can only try to avoid in future?

Dec 10, 2019, 01:0112/10/19
05/13/19
935
Kenny Cannon said:

Hay there - same problem here with one of my friends.

Guessing (after reading the Moderator's post) that we have fallen victim to 'reason 1'


***1. The player that has accepted the invitation link and followed it to install the game has internal anonymizer activated for his/her phone, so we cannot identify the device for connecting it in the system.***


Is there a way to resolve this for linking my friend to my referral rewards or is it something that I can only try to avoid in future?

I will check and see
Dec 10, 2019, 15:0612/10/19
05/13/19
935
nacalexandru said:

Also got a problem with the refferal program i sent the link to my friend he downloaded the game from link he reached lvl 38 and i didnt get any reward from the refferal program...
Hello, unfortunately the referral issue cannot be fixed at this time.
Dec 10, 2019, 23:4112/10/19
05/21/13
2

@NOLOSES149

Well, thanks for looking into it anyway - but with a problem this persistent and present perhaps it's time to look at changing the system?

If something fails a significant amount of the time, then it cannot be considered to be working as intended.


Other games have a system where you can enter the ID of the player who referred you or done method of directly gifting a select list of 'Friends' on a fault basis - perhaps something similar would be more efficient?

Dec 11, 2019, 01:5512/11/19
05/13/19
935
Kenny Cannon said:

@NOLOSES149

Well, thanks for looking into it anyway - but with a problem this persistent and present perhaps it's time to look at changing the system?

If something fails a significant amount of the time, then it cannot be considered to be working as intended.


Other games have a system where you can enter the ID of the player who referred you or done method of directly gifting a select list of 'Friends' on a fault basis - perhaps something similar would be more efficient?

Hello, i agree, we will see how things shape up in the future!
Dec 19, 2019, 02:5612/19/19
07/05/19
1
I have sent two referrals, both of whom have downloaded the game through the link, and I have not gotten anything for either person.   The second is my brother, who is literally sitting about 8 feet away from me.   He definitely has never played, never installed it before, and used the link in the referral.
Dec 22, 2019, 06:4612/22/19
05/23/19
1
I sent a referral,  my friend used the link and got his rewards for accepting.  They are not showing up on my refferal page.
Dec 23, 2019, 16:5412/23/19
12/23/19
1
Same as the guy above me. I sent a friend refferal link which he used to get the game. He got the reward on lvl 10 for playing with my ref link, but i got no rewards :(
Dec 23, 2019, 17:0612/23/19
05/13/19
935
Hello, PM me your in game id and a link to the post. I will see what i can find out.
Dec 28, 2019, 19:3712/28/19
12/28/19
3

Used referral from my wife, but it isn't showing up properly.  I've only been playing for like an hour, so I don't mind remaking, however I've already linked Amazon Prime.  


1) Is it possible to remake and try the referral again?

2) If I do that, can I somehow get the Amazon Prime benefits reset so I can link to the new account?


Thanks
Jan 21, 2020, 08:1301/21/20
Jan 21, 2020, 08:14(edited)
12/10/19
4
I have referred 3 none are showing up. I’m not sure what exactly to do. Open a ticket on it? All 3 play daily and all 3 are in the clan I started. I don’t know what to do. I know they used the link I sent them, I watched them do it. 
Jan 27, 2020, 17:4101/27/20
Jan 27, 2020, 17:47(edited)
01/27/20
1

Same for me. I installed the game via MY referal link on the phone of my girlfriend. She never had this game before and her phone is clearly no emulator.

Also this "internal anonymizer" is clearly and simply an absolute nonsense, just so the devs of the game don't have to admit this system never worked and never will.

Just look at the thousands of reports not only here in the forum, but also in many others like reddit and so on. 



I was anyway writing an article about this game, cause I was testing it only for this purpouse and you can be sure I will mention this issue and the lies you're telling here to the people just to not admit that this system never was inteded to work, just to generate new players.

I'll also make sure that here in germany some bigger plattforms will report your company and this game in their magazines.



Feel free to ban me for that, screenshots are already made and a ban would just help me to show the people your real intentions ;-)


Also a report to Amazon will follow next. I doubt they want their name to be associated to this.

Feb 8, 2020, 17:4602/08/20
12/17/19
1
I'm having the same issue. Deome is my in game handle and the first person I invited was my friend FoxholePA. I WATCHED him get the link, download the game, and start playing while we were at breakfast. No rewards. Then today I invited another buddy on an iPad. Last time when I put in a ticket they said they don't compensate for issues like this and that it was probably because one of us was on a VPN (which wasn't true). SO this time I was on my iPhone (no VPN) and the friend was on an iPad (no VPN) and he followed the email link, downloaded, installed, starting playing...nothing. Level 10...nothing. I don't understand why this just isnt' working but would very much like my compensation. My first friend is almost level 50 now and we have both  missed out on all of those shards! 
Feb 12, 2020, 18:1302/12/20
02/08/20
2

I got my brother to download using my link .

I have had no referral perks he is level 30 now .

I have screen shot of link and user id's.

Can you please look into this 

My username , Holyhardon01

My brothers is , Theholyokapi

Our clan name is SWARMYraid 
Feb 18, 2020, 14:4002/18/20
02/07/20
1

Having issues here too. :(


I'm really enjoying this game so I had my friends try it out as well. 0/3 referrals have worked. All have been on new devices, two were on the same Play Store account as they're my younger siblings (I guess this is the problem?? Unbelievable if it is) and one was on a PC.


Hope to get this solved soon. :)


Thanks!
Feb 24, 2020, 16:2002/24/20
02/24/20
1
Sent my friend who is/was sitting next to me, the referral link. I watched him click it, and watched him get to level 11 account wise as he was sitting next me playing the game as well, he got the bonuses for using the link, but I got no bonus for him hitting level 10.