Paid for void shard pack and didnt recieve, I put a ticket in and was asked to send picture in of issue, did that, then asked to lrovide recipt purchase, did that, then asked to send some damn verification number.... did that, and then what happens.... ignored for two days.

The communication is poor at best between players and staff team that are supposedly here to help us.

Im sorry but frustrated as hell at no communication, no packs, no refund, no nothing.