PC version - shop does not work

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PC version - shop does not work

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Qutornia

23 груд. 2019, 21:2923.12.19

16.11.19

PC version - shop does not work

Hello,

I have created 3 tickets already for this problem but I get no solution or response but some automatic response if I checked the usual questions etc etc...

Problem:

When I try to buy something in the shop from the pc plarium play version, the game wants to go to plarium play to give you payment options etc but I get the error shown in the image Oops something went wrong, we cannot complete your order .

It used to work in the past but not any longer. Do other players have thesame problem?
And anyone got some tips?

Many thanks

Kevin

Коментарі

noloses149

23 груд. 2019, 22:5523.12.19

13.05.19

935

Qutornia said:

Hello,

I have created 3 tickets already for this problem but I get no solution or response but some automatic response if I checked the usual questions etc etc...

Problem:

When I try to buy something in the shop from the pc plarium play version, the game wants to go to plarium play to give you payment options etc but I get the error shown in the image Oops something went wrong, we cannot complete your order .

It used to work in the past but not any longer. Do other players have thesame problem?
And anyone got some tips?

Many thanks

Kevin

Hello, PM me your in game id and a link to this post and i will see what i can find out.

koen6666666

16 трав. 2020, 11:5616.05.20

25.02.20

i got exactly te same issue

shineon600

19 трав. 2020, 14:0319.05.20

29.12.19

same problem

shineon600

19 трав. 2020, 14:1519.05.20

19 трав. 2020, 14:18(відредаговано)

19.05.20

https://plarium.com/forum/en/raid-shadow-legends/679_payment-issues/176430_pc-version---shop-does-not-work/?post=784937shineon said:

same problem

ID DU JOUEUR /UM52003039/50815964

shineon600

26 трав. 2020, 14:3926.05.20

19.05.20

shineon600 https://plarium.com/en/profile/66813533....j'ai perdu mon compte j'ai tout essaye a part le pp_log.txt

Azriel

9 жовт. 2023, 08:4509.10.23

9 жовт. 2023, 16:24(відредаговано)

21.09.23

I am also having this issue. I migrated to play on pc from mobile so that I xan get plarium poibts with my in game purchases. However, I get the error message "Try that again- Something went wrong on our end - FZvEnGo6UOA3F70 2023/10/09 8:35:46 UTC".

Like, what the fresh heck Plarium. Do you not want my money..? With this new issue among the others where the game freezes mid multi battle and I just lose out on my energy and rewards while trying to win a tournament..wtf. Please solve this issue immediately as the pack I am trying to purchase expires in 12 hours. If this isn't fixed, ... I wasted money on a game that I enjoyed and wanted to play but is now unusable. SMH 🤦‍♂️

Mod note: Removed ToS related portions of post

dthorne04Moderator

9 жовт. 2023, 16:2409.10.23

30.12.20

5361

Azriel

Mod note: Removed ToS related portions of post

Before I went and did something that would probably result in my account getting frozen, I would contact support, or try an uninstall/reinstall while clearing the cache. If the latter doesn't work, please try the former.

Locked necro.

Тему закрито. Ти не можеш залишити коментар.

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Ти не можеш залишити коментар.","title":"PC version - shop does not work","authorRole":"","contentDraftJs":"","contentHtml":"<p>Hello,</p><br><p>I have created 3 tickets already for this problem but I get no solution or response but some automatic response if I checked the usual questions etc etc...</p><br><p>Problem:</p><br><p>When I try to buy something in the shop from the pc plarium play version, the game wants to go to plarium play to give you payment options etc but I get the error shown in the image Oops something went wrong, we cannot complete your order .</p><br><p>It used to work in the past but not any longer.  Do other players have thesame problem? <br>And anyone got some tips?<br><br>Many thanks<br><br>Kevin</p><p><img 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problem? <br>And anyone got some tips?<br><br>Many thanks<br><br>Kevin</p><p><img src=\"//cnt-forum.plarium.com/file.bmp?g=a352669d-97d7-4980-b963-68a88bdc415f\"><br></p></blockquote>Hello, PM me your in game id and a link to this post and i will see what i can find out.","userRegistered":"1557734527113","userCommentsCount":"935","userName":"noloses149","createdDate":"1577141743320","editedDate":"0","id":"723518","entityId":"176430","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1480.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"723518","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/uk/profile/9213640/","commentUrl":"/forum/uk/comment/topic_784121/"},"strings":{"userRole":"","userId":"9213640","contentDraftJs":"","contentHtml":"i got exactly te same 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/UM52003039/50815964</blockquote><br>","userRegistered":"1589897201660","userCommentsCount":"2","userName":"shineon600","createdDate":"1589897731410","editedDate":"1589897893960","id":"784943","entityId":"176430","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/6.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"784943","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/uk/profile/9436248/","commentUrl":"/forum/uk/comment/topic_786438/"},"strings":{"userRole":"","userId":"9436248","contentDraftJs":"","contentHtml":"<p>shineon600 <a href=\"//plarium.com/en/profile/66813533\" target=\"_blank\">https://plarium.com/en/profile/66813533</a>....j'ai perdu mon compte j'ai tout essaye a part le 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Ти не можеш залишити коментар.","title":"PC version - shop does not work","authorRole":"","contentDraftJs":"","contentHtml":"<p>Hello,</p><br><p>I have created 3 tickets already for this problem but I get no solution or response but some automatic response if I checked the usual questions etc etc...</p><br><p>Problem:</p><br><p>When I try to buy something in the shop from the pc plarium play version, the game wants to go to plarium play to give you payment options etc but I get the error shown in the image Oops something went wrong, we cannot complete your order .</p><br><p>It used to work in the past but not any longer.  Do other players have thesame problem? <br>And anyone got some tips?<br><br>Many thanks<br><br>Kevin</p><p><img 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цитати","buttonCollapseOriginal":"Сховати всі цитати","title":"Коментарі","edited":"(відредаговано)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"1","lastPage":"1"},"repeaters":{"commentList":[{"links":{"authorUrl":"/forum/uk/profile/8496781/","commentUrl":"/forum/uk/comment/topic_723518/"},"strings":{"userRole":"","userId":"8496781","contentDraftJs":"","contentHtml":"<div class=\"user-name\">Qutornia said:</div><br><blockquote><p>Hello,</p><br><p>I have created 3 tickets already for this problem but I get no solution or response but some automatic response if I checked the usual questions etc etc...</p><br><p>Problem:</p><br><p>When I try to buy something in the shop from the pc plarium play version, the game wants to go to plarium play to give you payment options etc but I get the error shown in the image Oops something went wrong, we cannot complete your order .</p><br><p>It used to work in the past but not any longer.  Do other players have thesame problem? <br>And anyone got some tips?<br><br>Many thanks<br><br>Kevin</p><p><img src=\"//cnt-forum.plarium.com/file.bmp?g=a352669d-97d7-4980-b963-68a88bdc415f\"><br></p></blockquote>Hello, PM me your in game id and a link to this post and i will see what i can find out.","userRegistered":"1557734527113","userCommentsCount":"935","userName":"noloses149","createdDate":"1577141743320","editedDate":"0","id":"723518","entityId":"176430","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1480.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"723518","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/uk/profile/9213640/","commentUrl":"/forum/uk/comment/topic_784121/"},"strings":{"userRole":"","userId":"9213640","contentDraftJs":"","contentHtml":"i got exactly te same issue","userRegistered":"1582601591807","userCommentsCount":"2","userName":"koen6666666","createdDate":"1589630184867","editedDate":"0","id":"784121","entityId":"176430","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"784121","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/uk/profile/9428151/","commentUrl":"/forum/uk/comment/topic_784937/"},"strings":{"userRole":"","userId":"9428151","contentDraftJs":"","contentHtml":"same problem","userRegistered":"1577618838387","userCommentsCount":"1","userName":"shineon600","createdDate":"1589897006747","editedDate":"0","id":"784937","entityId":"176430","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"784937","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/uk/profile/9436248/","commentUrl":"/forum/uk/comment/topic_784943/"},"strings":{"userRole":"","userId":"9436248","contentDraftJs":"","contentHtml":"<p><a href=\"//plarium.com/forum/en/raid-shadow-legends/679_payment-issues/176430_pc-version---shop-does-not-work/?post=784937\" target=\"_blank\">https://plarium.com/forum/en/raid-shadow-legends/679_payment-issues/176430_pc-version---shop-does-not-work/?post=784937</a>shineon said:</p><br><blockquote>same problem</blockquote><blockquote>ID DU JOUEUR /UM52003039/50815964</blockquote><br>","userRegistered":"1589897201660","userCommentsCount":"2","userName":"shineon600","createdDate":"1589897731410","editedDate":"1589897893960","id":"784943","entityId":"176430","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/6.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"784943","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/uk/profile/9436248/","commentUrl":"/forum/uk/comment/topic_786438/"},"strings":{"userRole":"","userId":"9436248","contentDraftJs":"","contentHtml":"<p>shineon600 <a href=\"//plarium.com/en/profile/66813533\" target=\"_blank\">https://plarium.com/en/profile/66813533</a>....j'ai perdu mon compte j'ai tout essaye a part le pp_log.txt</p>","userRegistered":"1589897201660","userCommentsCount":"2","userName":"shineon600","createdDate":"1590503981147","editedDate":"0","id":"786438","entityId":"176430","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/6.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"786438","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/uk/profile/13456695/","commentUrl":"/forum/uk/comment/topic_1685404/"},"strings":{"userRole":"","userId":"13456695","contentDraftJs":"{\"blocks\":[{\"key\":\"9ql5a\",\"text\":\"I am also having this issue. 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