Apr 20, 2018, 11:2904/20/18
Apr 20, 2018, 11:31(edited)
01/14/15
48
The Adobe Flash Player Plugin may be causing lag issues on our new beta test platform.
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Similar thing happened to her during Christmas, when she was obviously banned for over a week and you gave her bad info. She spent long time (we conatcted Browsec, Google, Norton, internet provider) duting premium holidays just to find out that your info is total nonsense.
MariusAdmin
Apr 20, 2018, 12:0304/20/18
09/04/17
2697
Jiricek, I can appreciate your love for bright colours, but the way your text formatting works break Forum Rule 3.6 - Type only in CAPITAL LETTERS (using Caps Lock) or use an irritating alternating CaPiTaLiZaTiOn of words. (as all your letters appear to be capital).
On the point itself, we have provided all possible advice that your girlfriend can try. Otherwise, she will need to wait a bit longer as our Devs are already working on a fix.
Apr 20, 2018, 15:3304/20/18
03/12/15
80
Do you have an idea of when the devs will solve the problem ? It's not only a 32/64 bits problem
Apr 20, 2018, 15:4604/20/18
09/01/17
4
Any updates on the issues with WebGL platform? I'm unable to play for over 1 week. I have almost 6 GB of RAM free, using a 64-bit OS. Any update on progress from the devs would be appreciated. Thanks.
Apr 20, 2018, 22:4004/20/18
Apr 20, 2018, 22:41(edited)
11
He seguido los pasos y no carga la página. Ya llevo con el problema dos días.-
Apr 21, 2018, 08:3104/21/18
03/12/15
80
Some little improvment this morning : i can load the game, but many of the functions do not work
This is the map of the cities : https://gyazo.com/b63c19f4b077003874b0aa4ba4c8d5a2
Apr 22, 2018, 11:0604/22/18
03/28/17
1
I have the same problem loading up to 94% and does not want anymore. With a 64bit OS I have a 8GB RAM. Please help.
Apr 22, 2018, 14:0604/22/18
03/12/15
80
Still not possible to play..............................
Apr 22, 2018, 16:2804/22/18
05/10/15
1
I did as instructed and your game takes 5 minutes to load and when it is finally loaded I get two, count them 2 screens before it freezes.
My city is taking a BIG HIT because of this amateur beta.
EITHER FIX IT OR TAKE IT OFF!!!!!!!!!!!!!!!!!!!!!!
MariusAdmin
Apr 23, 2018, 08:1704/23/18
09/04/17
2697
For those who have a 64-bit OS and are unable to play, make sure to do the following:
1) Test to see if WebGL works on your browser.
2) Disable Flash as described in the original post of this thread.
3) Install the newest version of Google Chrome.
4) Make sure WebGL is enabled for your browser.
5) If none of the above steps help, install the Plarium desktop app.
Those who are on the 32-bit System can try the above steps except for the app as well. An update to the engine will be applied ASAP.
Apr 23, 2018, 15:1904/23/18
03/12/15
80
Today it's more freezing than before... 72% then 82% and over......
Apr 24, 2018, 08:0104/24/18
03/12/15
80
Still freezing etc
Apr 24, 2018, 09:4304/24/18
09/18/14
9
now i can load game very fast but after few minutes freezz again any solution for this problem soon ??
Apr 24, 2018, 16:0704/24/18
Apr 24, 2018, 16:47(edited)
09/01/17
4
Disable WebGL Mac, Windows, Linux, Chrome OS, Android
Enabling this option prevents web applications from accessing the WebGL API. #disable-webgl
Disable
I don't understand, why enable this option if it prevents applications from accessing WebGL? Wouldn't that result in the game not running using WebGL?
After enabling, game loads to about 50%. When I disable, game loads to 72%, as usual. Also, disabling Flash Player as instructed completely prevents the game from loading at all. The advice given here seems counterproductive.
Apr 24, 2018, 22:1004/24/18
11/03/17
2
Buenas tardes, aún no se soluciona el problema, sería posible que se retornara a la versión anterior hasta que sus desarrolladores estabilicen la plataforma de juego
Apr 24, 2018, 23:5604/24/18
10/15/15
1488
mayu25 said:
Buenas tardes, aún no se soluciona el problema, sería posible que se retornara a la versión anterior hasta que sus desarrolladores estabilicen la plataforma de juego
imposible dar marcha atras amigo.
impossible to turn back friend.
MariusAdmin
Apr 25, 2018, 08:1604/25/18
09/04/17
2697
chatpandore6 said:
Still freezing etcCan you tell me your system specs? And confirm that you have tried the advice above.
MariusAdmin
Apr 25, 2018, 08:1804/25/18
09/04/17
2697
dingdong1002 said:
Are you trying to access the game without being logged in on the Portal? That seems to be the cause of the game automatically requesting Flash Player.Disable WebGL Mac, Windows, Linux, Chrome OS, Android
Enabling this option prevents web applications from accessing the WebGL API. #disable-webgl
Disable
I don't understand, why enable this option if it prevents applications from accessing WebGL? Wouldn't that result in the game not running using WebGL?
After enabling, game loads to about 50%. When I disable, game loads to 72%, as usual. Also, disabling Flash Player as instructed completely prevents the game from loading at all. The advice given here seems counterproductive.
MariusAdmin
Apr 25, 2018, 08:1904/25/18
09/04/17
2697
slobodangunjic said:
now i can load game very fast but after few minutes freezz again any solution for this problem soon ??Have you been able to disable Flash Player? Also, try to run the game on the only tab of the browser, close everything else and see if the performance is better.
Apr 25, 2018, 15:2904/25/18
03/12/15
80
Dimitri Molchanov said:
chatpandore6 said:
Still freezing etcCan you tell me your system specs? And confirm that you have tried the advice above.
32 bits, 4G RAM, win 10 , chrome last version,
webgl working and enable for chrome
I try without and with flashplayer (enable / disable)
i follow 'not install the plarium app'
i also tryed with explorer, firefox and avast browser
Today is 2 weeks without the game
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