All Categories

Account reset

Account reset

Search
Comments
Aug 2, 2020, 16:5908/02/20
08/02/20
1

Hello,

I just tried to reset my account but it seems to be easier to create a new game-app without any skills as to reset an account here. I just want to restart...that's all.

I changed my profile-mail-adress, reinstalled and installed again the game, clapped three times and prayed "new start, new start..." but nothing works!

Now I have three different mail addresses and still the same old user-id. 

It would be nice to get an answer and some help. 

Thanks

Sep 1, 2020, 21:1009/01/20
08/22/20
1

How did you manage to do that, Sirprise? I would love to have that option... 

I have plarium id (for my kid) connected to the e-mail, but that e-mail is going to be closed soon (gmail age verification issue ...). Now, if I cant find option to move that ID to another e-mail he will lose all his progress. Is there any certain way how to move one ID from one e-mail to another?

Sep 8, 2020, 07:5709/08/20
05/06/16
1
Здравствуйте. При переустановке игры у меня сбросится весь прогресс в игре. Никнейм: ТерранскийМарик. Можно ли привязать прогресс с этого аккаунта на мой ID?
Sep 19, 2020, 04:5609/19/20
07/15/18
1

Hi!

Could you please delete my Plarium account permanently? I'm not using it anymore.
Sep 29, 2020, 10:4209/29/20
Sep 29, 2020, 10:48(edited)
2

They told me they can't delete the account or is it the case of you dont want to because you like to have the numbers because numbers make the game look good.


Also is their a GDPR rule against this not letting the account holder have the right to delete?I have two accounts

Oct 7, 2020, 20:0510/07/20
10/07/20
1
I logged into Facebook from my mobile account and it deleted all my data and started me over. How can I get my data back??
Jul 17, 2021, 12:1607/17/21
07/17/21
1

 hi um i dont know how to fix an issue that i have a plarium account on my laptop and not one on my phone an i woumld like the one on y laptop to get deleted so then i can make one on my phone so then i can link them together this issue is giving me a lot of stress so if someone can help that would be great.

my player id is: um95416658 | 92352570.

and my user id on plarium play is: https://desktop.plarium.com/6.6.0/en/open/?a=user%2F82327495