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May 23, 2019, 01:5705/23/19
05/23/19
1

Hello i need to switch my current plarium account conected to my charcter and i dont have acces to that mail any

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May 23, 2019, 08:1405/23/19
05/23/19
1
Need an account resest don’t wanna play as the mage character 
May 24, 2019, 06:2505/24/19
May 24, 2019, 06:27(edited)
05/22/19
1

Hi guys! I need your help! I’m using IOS and recently i reseted my account by deleting it from my iphone storage. When i tried to download it again everything seems fine until i choose my champion. The screen has a downloading text and a circle with 6 percent on it. It goes to 7 percent but doest go up higher. The problem is i cant do anything but to follow the tutorial up to the first stage of the campaign which the screen stuck or hang at the loading screen of stage 1. I tried re-installing the game multiple times but still no progress. It always the at the same loading screen. Any solution will be greatly appreciated since i really love this game now.

Jun 8, 2019, 17:5706/08/19
06/22/18
1
Can help me. I want sign out my user at android and want continue my account from pc
Jun 11, 2019, 12:1906/11/19
06/11/19
1
Hey I just deleted my brothers app on accident and I feel real bad because he didn't save his account, is there any way to get it back
Jun 12, 2019, 04:3106/12/19
02/15/19
2726

Ieatass said:


Hey I just deleted my brothers app on accident and I feel real bad because he didn't save his account, is there any way to get it back

Hi!

I think its not possible to restore his gamn progress.
Jun 22, 2019, 21:4506/22/19
1
i would like to start over how do i reset to the beginning please
Jun 25, 2019, 10:2306/25/19
05/17/19
212

Hello!

If you want to start a new game, you can connect your current account to Plarium ID (you can use any email for that purpose). Then log out of your account and create a new one using the Touch to start button on the main screen. 



DENARYUS said:


i would like to start over how do i reset to the beginning please


Sep 1, 2019, 11:5709/01/19
09/01/19
2
Hi i wanted to restart my game from the beginning to make it more better.
Sep 1, 2019, 15:5309/01/19
09/01/19
2
Thank you i did it
Sep 2, 2019, 20:1609/02/19
1

Hi 

I would love it if you could delete this account  Player 18680295

As I don’t know how to delete it and restart as new 

Please let me know if you can or not 


Your sincerely player 18689295

P.s thanks


Sep 5, 2019, 14:1409/05/19
05/17/19
212

Hi and welcome to the Forum! 

It isn't possible to delete the account. If you want to start a new game, you can connect your current account to Plarium ID (you can use any email for that purpose). Then log out of your account and create a new one using the Touch to start button on the main screen. 

Please contact our support team if you have additional questions.


Unknown_Ranger said:


Hi 

I would love it if you could delete this account  Player 18680295

As I don’t know how to delete it and restart as new 

Please let me know if you can or not 


Your sincerely player 18689295

P.s thanks



Sep 9, 2019, 21:2909/09/19
09/09/19
1
I lost my original account as i log out and forget to log in it with my facebook account it name is jimmyslap. How i get it back 
Sep 24, 2019, 13:3509/24/19
09/24/19
1
I created an account, and linked it to my fb. But the game just sets me up with a new user. I wouldnt be upset if I didnt already spend 15$. Please help me out
Sep 26, 2019, 13:5709/26/19
1

I updated the game and it was uninstalled on my phone since then I've re-downloaded and I've had to start again can I get my old game back when I don't know the ID code?

Nov 8, 2019, 01:4711/08/19
1
Hi, I started today player 26699023, but a few minutes later I found a download link that promised a starter package with a free champion and gems and such. I deleted the app (iPhone) but when I installed via the link it remembered the previous game and did not give me the promised package. How can I get around this? Can I reset or somehow fully delete the game? It is not linked to a Facebook or plarium account
Nov 8, 2019, 05:5711/08/19
Nov 8, 2019, 05:58(edited)
02/15/19
2726

Unknown_Ranger said:


Hi, I started today player 26699023, but a few minutes later I found a download link that promised a starter package with a free champion and gems and such. I deleted the app (iPhone) but when I installed via the link it remembered the previous game and did not give me the promised package. How can I get around this? Can I reset or somehow fully delete the game? It is not linked to a Facebook or plarium account

HI

Just register a new plarium acc and start a new game. You could Log out in your client. 
Nov 11, 2019, 07:2911/11/19
04/12/19
1
I can’t get add someone to a clan can’t even find tHe username
Nov 11, 2019, 07:5111/11/19
02/15/19
2726

firespinner2017 said:


I can’t get add someone to a clan can’t even find tHe username

Hi

What if he apply to your clan?


Nov 21, 2019, 05:3511/21/19
10/24/19
1
Worthlattice said:

Hi support I had an account named Worthlattice I didn't insure it with a password I had made some purchases on that account and I regret not adding an email