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Did not receive items

Did not receive items

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Nov 19, 2019, 16:1411/19/19
0

Did not receive items

I paid $4.99 for pack and $9.99 for gems and received the “you are set” message after the purchases, but did not receive ANY of my items. How may I get this corrected? Thanks
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1k
Comments
48
Comments
Nov 20, 2019, 23:0311/20/19
10/29/19
4
bought conquer pack today did not receive my product again this is becoming a common occurrence with this game please give me my product an fix this game so that it doesn't continue to adhere to players performance.  
Nov 21, 2019, 17:0611/21/19
05/13/19
1009
Gygaxion said:

I paid $4.99 for pack and $9.99 for gems and received the “you are set” message after the purchases, but did not receive ANY of my items. How may I get this corrected? Thanks
Hello, PM me your in game id and a link to this post, i will forward and see what can be done!
Nov 21, 2019, 17:0611/21/19
05/13/19
1009

speedytow74 said:


bought conquer pack today did not receive my product again this is becoming a common occurrence with this game please give me my product an fix this game so that it doesn't continue to adhere to players performance.  

Hello, PM me your in game id and a link to this post, i will forward and see what can be done!

Nov 22, 2019, 13:5011/22/19
11/18/19
1
I have purchased the bonus offer pack for $29.99 and have yet to receive the items it still says 0/1 purchased although I can see the charge on my bank account.
Nov 22, 2019, 18:0111/22/19
05/13/19
1009
ethandemoses said:

I have purchased the bonus offer pack for $29.99 and have yet to receive the items it still says 0/1 purchased although I can see the charge on my bank account.
Hello, PM me your in game id and a link to this post and i will see what i can find out.
Nov 22, 2019, 19:3611/22/19
08/12/19
2

Hello!  I purchased the rank 5 chicken pack today for $69.99 USD.  I can see the Paypal charge and removal of funds from my bank account however the items did not show up in my account nor did they register as being purchased (i.e. still says 0/3 purchased).


Please let me know if there is additional information that you would require from me to resolve this issue.


Thank you!
Nov 23, 2019, 05:2011/23/19
11/23/19
1
I bought a tier 5 bundle that costed $7.48 CD but I havent go my items but in my banking it says that the purchase went through
Nov 23, 2019, 10:0911/23/19
1

I just bought a Starter Pack 3 hours ago, until now I haven't received the items.


Nov 23, 2019, 11:3611/23/19
02/15/19
2726

CaptKRAB said:


I just bought a Starter Pack 3 hours ago, until now I haven't received the items.


Hi

Plese wait patiently its possible some delay after a transaction. 
Jun 16, 2020, 04:5106/16/20
01/04/20
3
Purchased sacred daily pack 29.99 did not receive it
Jun 16, 2020, 04:5206/16/20
01/04/20
3
It’s been quite a while 
Jun 16, 2020, 20:0006/16/20
01/04/20
3
I hope I can get what I paid for
Jun 16, 2020, 20:5806/16/20
06/12/20
1

Hi. I made an in app purchase on 11/6/20 for what I assumed was the character ‘prince Kumar’ at £9.99 from the App Store. what I actually received was a ‘small pack’. Can this error be corrected. 

Jun 17, 2020, 08:0706/17/20
02/15/19
2726

hazzattack said:


Hi. I made an in app purchase on 11/6/20 for what I assumed was the character ‘prince Kumar’ at £9.99 from the App Store. what I actually received was a ‘small pack’. Can this error be corrected. 

Hi

Pls submit a ticket to support for checkn.

Thank you
Jun 22, 2020, 15:2306/22/20
06/16/20
2
 Made an in game purchase,but have not received items. Please help.
Jun 23, 2020, 04:2206/23/20
02/15/19
2726

Poppypop said:


 Made an in game purchase,but have not received items. Please help.

Hi

Your issue is still persist?
Jun 24, 2020, 09:0106/24/20
02/15/19
2726

Poppypop said:


Yes


Hi

Pls submit a ticket to support in a payments section.
Jun 24, 2020, 11:3906/24/20
06/05/20
1
Hi! I just bought a mini mix pack for 16,99 but i haven't received the items. I don't know what happened, but usually i receive them right away. Can someone help me? 
Jun 25, 2020, 12:4706/25/20
01/21/20
1
Purchased mini mix pack for 24.99 last night and have not received my items