Did not receive items

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Did not receive items

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1 2 3

Airmiles

Jun 25, 2020, 23:2806/25/20

Jun 25, 2020, 23:29(edited)

07/29/19

Hello,, i just purchased the 39.99 bulk items. I didnt receive all the items. Im missing ancient and void shards. The 1000 energy didnt add it properly to my current energy. I did receive the sacred shard and gems. Can someone assist me plzs. I did get charge for the purchase and I tried to review the purchase in game but couldnt see the option.

MissLizzy

Jul 13, 2020, 21:0407/13/20

05/28/20

I just purchased energy package. The bottles came but not the lump sum of energy

Gufferd

Jul 14, 2020, 14:0607/14/20

07/14/20

Hello, I purchased the Rank 5 Chicken Pack, I was Charged 3 times when i wanted 1 pack and have not received my items for the one I wanted. Please help

Zebulon

Jul 19, 2020, 03:2207/19/20

Jul 19, 2020, 03:22(edited)

09/03/17

I spent 40 gems on the 80'000 silver and I did not receive them after it said I did I closed and reopend the app to see if that would work and it didn't

436601123975

Jul 19, 2020, 10:1107/19/20

07/19/20

I don’t get silver currency in-Game. I am new to this game.

erodriguez821

Jul 19, 2020, 17:5207/19/20

06/13/20

I purchased a 3 pack of ancient shards with gems and didnt recieved the shards it still took my gems however

jeremyflamion

Jul 20, 2020, 10:0007/20/20

07/20/20

I purchased the pro value pack on 7/19 for $39.99

and never received my items

cliffsohigh

Jul 21, 2020, 01:3507/21/20

07/09/20

I bought a rookie pack and i did not receive the items...

cliffsohigh

Jul 21, 2020, 01:5007/21/20

07/09/20

Hello i bought rookie pack today but i did not recieved the item. But my apple acct chrge me the payment..

s.koka2022

Aug 9, 2020, 03:2308/09/20

08/09/20

I just bought avoid shard single pack 3 times

It Took the money but i didn’t receive the items !!!!!!! Whats going on ?

drmrsircastle

Aug 16, 2020, 15:4908/16/20

08/16/20

Did not receive my items. Just started bought the daily pack and received half of some items and none of others.

Deleted

Aug 16, 2020, 21:2308/16/20

06/12/17

Made a $108 USD purchase with Bitpay, Conformed the coins were sent and received but no Items have shown up in my account.

Please advise.

Музыка

Aug 17, 2020, 17:3808/17/20

08/17/20

Hello, guys! I made a rank 5 chicken pack purchase for 32,99 BGN and didn't received a single item and the offer still says I have 0/3 limited purchases.

George

Aug 28, 2020, 01:5108/28/20

07/16/20

erodriguez821 said:

I purchased a 3 pack of ancient shards with gems and didnt recieved the shards it still took my gems however

Same thing happened to me. Did you ever receive the items? Did they fix the problem?

rustydean.darby

Aug 28, 2020, 12:3708/28/20

07/20/20

I got two packs of the void shards. I collected them in my items but only the first amount is showing up to summon. I'm missimg 11 from the special pack that you are only able to buy one of. Power up pack 1.

logstont

Aug 29, 2020, 04:2108/29/20

08/29/20

Hi I payed for a 29.99$ elite starter pack it charged me and I never recurved anything I reset my game and logged out but it still didn’t come through is there anyway I can get the items or a refund thanks

koen_the_ruler

Aug 30, 2020, 08:3108/30/20

Aug 30, 2020, 08:32(edited)

08/30/20

Hello, yesterday i bought a special pack for 10,99. Never received any items. Can some1 look at this please?

benst987

Sep 10, 2020, 07:0909/10/20

09/10/20

Username: UM58752561 | 57335973

I bought the 7x void shard pack with 1000 gems and silver on 7th September. Received the gems and silver but the shards are missing as I can only see 1 void shard at the Summoning Portal. Please can this be investigated. Many thanks.

GunMageXI

Sep 13, 2020, 14:2309/13/20

08/23/19

Bought special pack for 10,99 and didn't receive nothing... Tommorrow the event is getting over... If it is possible I want to receive today the shards and gems... My id is um19006054 | 18722268

Firmino Gomes

Sep 14, 2020, 20:0509/14/20

Sep 14, 2020, 20:08(edited)

02/20/20

Bought the daily gem pack, received a msg "check your internet conection", but the money was withrawn from my credit card. Give the package i bought or give back my money.

My id is um8977550 | 8861516

1 2 3

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The bottles came but not the lump sum of energy ","userRegistered":"1590635870880","userCommentsCount":"1","userName":"MissLizzy","createdDate":"1594674244070","editedDate":"0","id":"797245","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/old/forum/avatars/DefaultLogo180x180.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"797245","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9554266/","commentUrl":"/forum/en/comment/topic_797384/"},"strings":{"userRole":"","userId":"9554266","contentDraftJs":"","contentHtml":"Hello, I purchased the Rank 5 Chicken Pack, I was Charged 3 times when i wanted 1 pack and have not received my items for the one I wanted. Please help  ","userRegistered":"1594734931577","userCommentsCount":"1","userName":"Gufferd","createdDate":"1594735585960","editedDate":"0","id":"797384","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/07.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"797384","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9561348/","commentUrl":"/forum/en/comment/topic_798285/"},"strings":{"userRole":"","userId":"9561348","contentDraftJs":"","contentHtml":"I spent 40 gems on the 80'000 silver and I did not receive them after it said I did I closed and reopend the app to see if that would work and it didn't ","userRegistered":"1504470879877","userCommentsCount":"1","userName":"Zebulon","createdDate":"1595128941403","editedDate":"1595128978083","id":"798285","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"798285","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9561779/","commentUrl":"/forum/en/comment/topic_798318/"},"strings":{"userRole":"","userId":"9561779","contentDraftJs":"","contentHtml":"I don’t get silver currency in-Game. I am new to this game. ","userRegistered":"1595146378887","userCommentsCount":"1","userName":"436601123975","createdDate":"1595153478577","editedDate":"0","id":"798318","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/28.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"798318","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9562474/","commentUrl":"/forum/en/comment/topic_798380/"},"strings":{"userRole":"","userId":"9562474","contentDraftJs":"","contentHtml":"I purchased a 3 pack of ancient shards with gems and didnt recieved the shards it still took my gems however ","userRegistered":"1592067401023","userCommentsCount":"1","userName":"erodriguez821","createdDate":"1595181131247","editedDate":"0","id":"798380","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/67807614.jpeg?v=1686976826"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"798380","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9563624/","commentUrl":"/forum/en/comment/topic_798492/"},"strings":{"userRole":"","userId":"9563624","contentDraftJs":"","contentHtml":"<p>I purchased the pro value pack on 7/19 for $39.99 </p><p>and never received my items</p>","userRegistered":"1595239046080","userCommentsCount":"1","userName":"jeremyflamion","createdDate":"1595239236453","editedDate":"0","id":"798492","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"798492","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9564885/","commentUrl":"/forum/en/comment/topic_798667/"},"strings":{"userRole":"","userId":"9564885","contentDraftJs":"","contentHtml":"I bought a rookie pack and i did not receive the items... ","userRegistered":"1594299721067","userCommentsCount":"2","userName":"cliffsohigh","createdDate":"1595295310290","editedDate":"0","id":"798667","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"798667","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9564885/","commentUrl":"/forum/en/comment/topic_798668/"},"strings":{"userRole":"","userId":"9564885","contentDraftJs":"","contentHtml":"Hello i bought rookie pack today but i did not recieved the item. But my apple acct chrge me the payment..","userRegistered":"1594299721067","userCommentsCount":"2","userName":"cliffsohigh","createdDate":"1595296223650","editedDate":"0","id":"798668","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"798668","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9595878/","commentUrl":"/forum/en/comment/topic_802259/"},"strings":{"userRole":"","userId":"9595878","contentDraftJs":"","contentHtml":"<p>I just bought avoid shard single pack 3 times </p>It Took the money but i didn’t receive the items !!!!!!! Whats going on ? ","userRegistered":"1596943208437","userCommentsCount":"1","userName":"s.koka2022","createdDate":"1596943424317","editedDate":"0","id":"802259","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"802259","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9606443/","commentUrl":"/forum/en/comment/topic_803604/"},"strings":{"userRole":"","userId":"9606443","contentDraftJs":"","contentHtml":"Did not receive my items. Just started bought the daily pack and received half of some items and none of others. ","userRegistered":"1597592909730","userCommentsCount":"1","userName":"drmrsircastle","createdDate":"1597592982613","editedDate":"0","id":"803604","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"803604","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9606871/","commentUrl":"/forum/en/comment/topic_803649/"},"strings":{"userRole":"","userId":"9606871","contentDraftJs":"","contentHtml":"<p>Made a $108 USD purchase with Bitpay, Conformed the coins were sent and received but no Items have shown up in my account.</p>Please advise.","userRegistered":"1497256822287","userCommentsCount":"1","userName":"Deleted","createdDate":"1597613039297","editedDate":"0","id":"803649","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"803649","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9607949/","commentUrl":"/forum/en/comment/topic_803822/"},"strings":{"userRole":"","userId":"9607949","contentDraftJs":"","contentHtml":"Hello, guys! I made a rank 5 chicken pack purchase for 32,99 BGN and didn't received a single item  and the offer still says I have 0/3 limited purchases.","userRegistered":"1597685576927","userCommentsCount":"2","userName":"Музыка","createdDate":"1597685892947","editedDate":"0","id":"803822","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/9.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"803822","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9623429/","commentUrl":"/forum/en/comment/topic_805670/"},"strings":{"userRole":"","userId":"9623429","contentDraftJs":"","contentHtml":"<div class=\"user-name\">erodriguez821 said:</div><br><blockquote>I purchased a 3 pack of ancient shards with gems and didnt recieved the shards it still took my gems however </blockquote>Same thing happened to me. Did you ever receive the items? Did they fix the problem?<br>","userRegistered":"1594927664830","userCommentsCount":"1","userName":"George","createdDate":"1598579494197","editedDate":"0","id":"805670","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/17.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"805670","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9623997/","commentUrl":"/forum/en/comment/topic_805768/"},"strings":{"userRole":"","userId":"9623997","contentDraftJs":"","contentHtml":"<p>I got two packs of the void shards. I collected them in my items but only the first amount is showing up to summon. I'm missimg 11 from the special pack that you are only able to buy one of. Power up pack 1.</p><p><br></p>","userRegistered":"1595278586813","userCommentsCount":"1","userName":"rustydean.darby","createdDate":"1598618271163","editedDate":"0","id":"805768","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"805768","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9625017/","commentUrl":"/forum/en/comment/topic_805878/"},"strings":{"userRole":"","userId":"9625017","contentDraftJs":"","contentHtml":"Hi I payed for a 29.99$ elite starter pack it charged me and I never recurved anything I reset my game and logged out but it still didn’t come through is there anyway I can get the items or a refund thanks","userRegistered":"1598674749697","userCommentsCount":"1","userName":"logstont","createdDate":"1598674881400","editedDate":"0","id":"805878","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"805878","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9626806/","commentUrl":"/forum/en/comment/topic_806078/"},"strings":{"userRole":"","userId":"9626806","contentDraftJs":"","contentHtml":"Hello,  yesterday i bought a special pack for 10,99. Never received any items. Can some1 look at this please?","userRegistered":"1598776103657","userCommentsCount":"2","userName":"koen_the_ruler","createdDate":"1598776304213","editedDate":"1598776339373","id":"806078","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"806078","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9640846/","commentUrl":"/forum/en/comment/topic_808206/"},"strings":{"userRole":"","userId":"9640846","contentDraftJs":"","contentHtml":"<p>Username: UM58752561 | 57335973</p>I bought the 7x void shard pack with 1000 gems and silver on 7th September. Received the gems and silver but the shards are missing as I can only see 1 void shard at the Summoning Portal. Please can this be investigated. Many thanks.","userRegistered":"1599720591440","userCommentsCount":"1","userName":"benst987","createdDate":"1599721791743","editedDate":"0","id":"808206","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808206","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8876535/","commentUrl":"/forum/en/comment/topic_809009/"},"strings":{"userRole":"","userId":"8876535","contentDraftJs":"","contentHtml":"<p>Bought  special pack for 10,99 and didn't receive nothing... Tommorrow the event is getting over... If it is possible I want to receive today the shards and gems... My id is um19006054 | 18722268</p>","userRegistered":"1566524228387","userCommentsCount":"1","userName":"GunMageXI","createdDate":"1600007035900","editedDate":"0","id":"809009","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"809009","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9647472/","commentUrl":"/forum/en/comment/topic_809260/"},"strings":{"userRole":"","userId":"9647472","contentDraftJs":"","contentHtml":"<p>Bought the daily gem pack, received a msg \"check your internet conection\", but the money was withrawn from my credit card. Give the package i bought or give back my money.</p>My id is um8977550 | 8861516","userRegistered":"1582241758097","userCommentsCount":"1","userName":"Firmino Gomes","createdDate":"1600113943057","editedDate":"1600114120323","id":"809260","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://lh5.googleusercontent.com/-H0NeGtuLFIA/AAAAAAAAAAI/AAAAAAAAAAA/AAKWJJO2U9k2QQ8BpmkRcqx1YX3cAOUyiA/photo.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"809260","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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I didnt receive all the items. Im missing ancient and void shards. The 1000 energy didnt add it properly to my current energy. I did receive the sacred shard and gems. Can someone assist me plzs. I did get charge for the purchase and I tried to review the purchase in game but couldnt see the option.</p>","userRegistered":"1564361588173","userCommentsCount":"1","userName":"Airmiles","createdDate":"1593127702947","editedDate":"1593127754787","id":"793644","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1510.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"793644","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9453140/","commentUrl":"/forum/en/comment/topic_797245/"},"strings":{"userRole":"","userId":"9453140","contentDraftJs":"","contentHtml":"I just purchased energy package. The bottles came but not the lump sum of energy ","userRegistered":"1590635870880","userCommentsCount":"1","userName":"MissLizzy","createdDate":"1594674244070","editedDate":"0","id":"797245","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/old/forum/avatars/DefaultLogo180x180.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"797245","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9554266/","commentUrl":"/forum/en/comment/topic_797384/"},"strings":{"userRole":"","userId":"9554266","contentDraftJs":"","contentHtml":"Hello, I purchased the Rank 5 Chicken Pack, I was Charged 3 times when i wanted 1 pack and have not received my items for the one I wanted. Please help  ","userRegistered":"1594734931577","userCommentsCount":"1","userName":"Gufferd","createdDate":"1594735585960","editedDate":"0","id":"797384","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/07.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"797384","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9561348/","commentUrl":"/forum/en/comment/topic_798285/"},"strings":{"userRole":"","userId":"9561348","contentDraftJs":"","contentHtml":"I spent 40 gems on the 80'000 silver and I did not receive them after it said I did I closed and reopend the app to see if that would work and it didn't ","userRegistered":"1504470879877","userCommentsCount":"1","userName":"Zebulon","createdDate":"1595128941403","editedDate":"1595128978083","id":"798285","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"798285","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9561779/","commentUrl":"/forum/en/comment/topic_798318/"},"strings":{"userRole":"","userId":"9561779","contentDraftJs":"","contentHtml":"I don’t get silver currency in-Game. I am new to this game. ","userRegistered":"1595146378887","userCommentsCount":"1","userName":"436601123975","createdDate":"1595153478577","editedDate":"0","id":"798318","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/28.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"798318","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9562474/","commentUrl":"/forum/en/comment/topic_798380/"},"strings":{"userRole":"","userId":"9562474","contentDraftJs":"","contentHtml":"I purchased a 3 pack of ancient shards with gems and didnt recieved the shards it still took my gems however ","userRegistered":"1592067401023","userCommentsCount":"1","userName":"erodriguez821","createdDate":"1595181131247","editedDate":"0","id":"798380","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/67807614.jpeg?v=1686976826"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"798380","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9563624/","commentUrl":"/forum/en/comment/topic_798492/"},"strings":{"userRole":"","userId":"9563624","contentDraftJs":"","contentHtml":"<p>I purchased the pro value pack on 7/19 for $39.99 </p><p>and never received my items</p>","userRegistered":"1595239046080","userCommentsCount":"1","userName":"jeremyflamion","createdDate":"1595239236453","editedDate":"0","id":"798492","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"798492","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9564885/","commentUrl":"/forum/en/comment/topic_798667/"},"strings":{"userRole":"","userId":"9564885","contentDraftJs":"","contentHtml":"I bought a rookie pack and i did not receive the items... ","userRegistered":"1594299721067","userCommentsCount":"2","userName":"cliffsohigh","createdDate":"1595295310290","editedDate":"0","id":"798667","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"798667","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9564885/","commentUrl":"/forum/en/comment/topic_798668/"},"strings":{"userRole":"","userId":"9564885","contentDraftJs":"","contentHtml":"Hello i bought rookie pack today but i did not recieved the item. But my apple acct chrge me the payment..","userRegistered":"1594299721067","userCommentsCount":"2","userName":"cliffsohigh","createdDate":"1595296223650","editedDate":"0","id":"798668","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"798668","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9595878/","commentUrl":"/forum/en/comment/topic_802259/"},"strings":{"userRole":"","userId":"9595878","contentDraftJs":"","contentHtml":"<p>I just bought avoid shard single pack 3 times </p>It Took the money but i didn’t receive the items !!!!!!! Whats going on ? ","userRegistered":"1596943208437","userCommentsCount":"1","userName":"s.koka2022","createdDate":"1596943424317","editedDate":"0","id":"802259","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"802259","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9606443/","commentUrl":"/forum/en/comment/topic_803604/"},"strings":{"userRole":"","userId":"9606443","contentDraftJs":"","contentHtml":"Did not receive my items. Just started bought the daily pack and received half of some items and none of others. ","userRegistered":"1597592909730","userCommentsCount":"1","userName":"drmrsircastle","createdDate":"1597592982613","editedDate":"0","id":"803604","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"803604","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9606871/","commentUrl":"/forum/en/comment/topic_803649/"},"strings":{"userRole":"","userId":"9606871","contentDraftJs":"","contentHtml":"<p>Made a $108 USD purchase with Bitpay, Conformed the coins were sent and received but no Items have shown up in my account.</p>Please advise.","userRegistered":"1497256822287","userCommentsCount":"1","userName":"Deleted","createdDate":"1597613039297","editedDate":"0","id":"803649","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"803649","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9607949/","commentUrl":"/forum/en/comment/topic_803822/"},"strings":{"userRole":"","userId":"9607949","contentDraftJs":"","contentHtml":"Hello, guys! I made a rank 5 chicken pack purchase for 32,99 BGN and didn't received a single item  and the offer still says I have 0/3 limited purchases.","userRegistered":"1597685576927","userCommentsCount":"2","userName":"Музыка","createdDate":"1597685892947","editedDate":"0","id":"803822","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/9.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"803822","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9623429/","commentUrl":"/forum/en/comment/topic_805670/"},"strings":{"userRole":"","userId":"9623429","contentDraftJs":"","contentHtml":"<div class=\"user-name\">erodriguez821 said:</div><br><blockquote>I purchased a 3 pack of ancient shards with gems and didnt recieved the shards it still took my gems however </blockquote>Same thing happened to me. Did you ever receive the items? Did they fix the problem?<br>","userRegistered":"1594927664830","userCommentsCount":"1","userName":"George","createdDate":"1598579494197","editedDate":"0","id":"805670","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/17.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"805670","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9623997/","commentUrl":"/forum/en/comment/topic_805768/"},"strings":{"userRole":"","userId":"9623997","contentDraftJs":"","contentHtml":"<p>I got two packs of the void shards. I collected them in my items but only the first amount is showing up to summon. I'm missimg 11 from the special pack that you are only able to buy one of. Power up pack 1.</p><p><br></p>","userRegistered":"1595278586813","userCommentsCount":"1","userName":"rustydean.darby","createdDate":"1598618271163","editedDate":"0","id":"805768","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/24.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"805768","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9625017/","commentUrl":"/forum/en/comment/topic_805878/"},"strings":{"userRole":"","userId":"9625017","contentDraftJs":"","contentHtml":"Hi I payed for a 29.99$ elite starter pack it charged me and I never recurved anything I reset my game and logged out but it still didn’t come through is there anyway I can get the items or a refund thanks","userRegistered":"1598674749697","userCommentsCount":"1","userName":"logstont","createdDate":"1598674881400","editedDate":"0","id":"805878","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"805878","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9626806/","commentUrl":"/forum/en/comment/topic_806078/"},"strings":{"userRole":"","userId":"9626806","contentDraftJs":"","contentHtml":"Hello,  yesterday i bought a special pack for 10,99. Never received any items. Can some1 look at this please?","userRegistered":"1598776103657","userCommentsCount":"2","userName":"koen_the_ruler","createdDate":"1598776304213","editedDate":"1598776339373","id":"806078","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/pirates/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"806078","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9640846/","commentUrl":"/forum/en/comment/topic_808206/"},"strings":{"userRole":"","userId":"9640846","contentDraftJs":"","contentHtml":"<p>Username: UM58752561 | 57335973</p>I bought the 7x void shard pack with 1000 gems and silver on 7th September. Received the gems and silver but the shards are missing as I can only see 1 void shard at the Summoning Portal. Please can this be investigated. Many thanks.","userRegistered":"1599720591440","userCommentsCount":"1","userName":"benst987","createdDate":"1599721791743","editedDate":"0","id":"808206","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/23.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"808206","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8876535/","commentUrl":"/forum/en/comment/topic_809009/"},"strings":{"userRole":"","userId":"8876535","contentDraftJs":"","contentHtml":"<p>Bought  special pack for 10,99 and didn't receive nothing... Tommorrow the event is getting over... If it is possible I want to receive today the shards and gems... My id is um19006054 | 18722268</p>","userRegistered":"1566524228387","userCommentsCount":"1","userName":"GunMageXI","createdDate":"1600007035900","editedDate":"0","id":"809009","entityId":"171800","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"809009","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/9647472/","commentUrl":"/forum/en/comment/topic_809260/"},"strings":{"userRole":"","userId":"9647472","contentDraftJs":"","contentHtml":"<p>Bought the daily gem pack, received a msg \"check your internet conection\", but the money was withrawn from my credit card. 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