Hi, mate! Do you remember your old ID? I think, you should send a ticket to support.
You are likely using the wrong email account that you used when registering. John the Administrator :D posted topic about it https://plarium.com/forum/en/throne-kingdom-at-war/bug-reports/39291_game-progress-on-plarium-com-is-reset-to-beginning-2/
yep. it's really can became a problem.You are likely using the wrong email account that you used when registering. John the Administrator :D posted topic about it https://plarium.com/forum/en/throne-kingdom-at-war/bug-reports/39291_game-progress-on-plarium-com-is-reset-to-beginning-2/
maria.graschberger said:
I also lost my Kingdom today (25.6.2017). - My Username was "Lancelota21", Kingdom Brawlin, Order, for wich I paid: "Der goldene Schussel". My emailadress is maria.graschberger@gmx.de. The rest (town coordinates or a Game-ID, which I never saw.) I can't remember or don't know. - Today I saw, that a foreign IP-Adress logged three times into my account. - Who was it? Was my profile deleted illegaly? Are You able to restore it? - Please help me, I think this is not fair anymore.
Hey, Maria. What is happening when you try to log in to your account?
I also lost my Kingdom today (25.6.2017). - My Username was "Lancelota21", Kingdom Brawlin, Order, for wich I paid: "Der goldene Schussel". My emailadress is maria.graschberger@gmx.de. The rest (town coordinates or a Game-ID, which I never saw.) I can't remember or don't know. - Today I saw, that a foreign IP-Adress logged three times into my account. - Who was it? Was my profile deleted illegaly? Are You able to restore it? - Please help me, I think this is not fair anymore.Hi Maria. You need to write to support. They will help you
Jake said:
maria.graschberger said:
I also lost my Kingdom today (25.6.2017). - My Username was "Lancelota21", Kingdom Brawlin, Order, for wich I paid: "Der goldene Schussel". My emailadress is maria.graschberger@gmx.de. The rest (town coordinates or a Game-ID, which I never saw.) I can't remember or don't know. - Today I saw, that a foreign IP-Adress logged three times into my account. - Who was it? Was my profile deleted illegaly? Are You able to restore it? - Please help me, I think this is not fair anymore.Hi Maria. You need to write to support. They will help you
yep. it's a way. They have helped my friend with similar issue
he lost his acc. he tried to sync his acc and made a mistake
Did he play through the plarium.com?he lost his acc. he tried to sync his acc and made a mistake
Lalix said:
Hi, i was playing through plarium.com,logout out, login in and all gone, system whats me to start from the beginning, all gone, Housings,troops, gold, logoff again, proof the login, everythin correct, start again, again up to the beginning, ticket for support done, but.. i am more then angry, because i spend money, not much, but i did ....
did you use right login? Once, I got a new account. I was a very shocked, but later guys advice to me check login info. I found that I used another account.
