Apr 26, 2019, 07:2404/26/19
Apr 26, 2019, 07:25(edited)
05/22/16
21
Plarium should have tested the update to make sure it is working properly before releasing it.
Unable to login in from Plarium Play App v3.0.0
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Moderators for Stormfall: Age of War wanted
Apr 26, 2019, 10:0804/26/19
05/20/16
285
It's working for me now!
Aug 13, 2019, 05:4808/13/19
02/25/17
1
After updating to the latest version i cannot log in. keep getting an error message. tried uninstalling and now when i try reinstalling it tells me ("Installation Failed" the game already exists on my PC)
Agent RomaTechnical Support
Aug 25, 2019, 14:5408/25/19
Aug 25, 2019, 14:54(edited)
05/10/19
399
Ponmoon said:
After updating to the latest version i cannot log in. keep getting an error message. tried uninstalling and now when i try reinstalling it tells me ("Installation Failed" the game already exists on my PC)
Hello,
Please try reinstalling the application by following these steps:
- open the command line with the key combination Win + R;
- enter the control panel, go to Uninstall programs and uninstall Plarium App;
- press Win + R, enter Regedit, then open the following path: HKEY_CURRENT_USER \ HKEY_CURRENT_USER \ Software \;
- delete both Plarium and PlariumPlayInstaller folders;
- in the same registry editor, press Ctrl + F (keyboard shortcut for quick search), type Plarium in the pop-up window and delete all the items associated with the name;
- after deleting all folders and files that contain Plarium, reinstall the application from the official site, or using a file from this link.
Agent RobertTechnical Support
Aug 27, 2019, 15:3108/27/19
05/13/19
44
Limad said:
Thank you for letting us know! We're glad the issue is resolved :)Agent Roma said:
Ponmoon said:
After updating to the latest version i cannot log in. keep getting an error message. tried uninstalling and now when i try reinstalling it tells me ("Installation Failed" the game already exists on my PC)Hello,
Please try reinstalling the application by following these steps:
- open the command line with the key combination Win + R;
- enter the control panel, go to Uninstall programs and uninstall Plarium App;
- press Win + R, enter Regedit, then open the following path: HKEY_CURRENT_USER \ HKEY_CURRENT_USER \ Software \;
- delete both Plarium and PlariumPlayInstaller folders;
- in the same registry editor, press Ctrl + F (keyboard shortcut for quick search), type Plarium in the pop-up window and delete all the items associated with the name;
- after deleting all folders and files that contain Plarium, reinstall the application from the official site, or using a file from this link.
Cheers, that worked for me, I was able to install. In step 3, I think the path should be "\HKEY_CURRENT_USER\Software".
Anyway, nice to see someone from TS working on a Sunday, fair play.
Sep 22, 2021, 16:4109/22/21
02/21/18
9
I upgraded my Plarium app Stormfall last night and now i can't get to the game.
Sep 23, 2021, 12:1109/23/21
02/22/16
1844
Aragon
I upgraded my Plarium app Stormfall last night and now i can't get to the game.
Sep 23, 2021, 14:0509/23/21
Sep 23, 2021, 14:07(edited)
09/11/19
6
I see i'm not alone, doesn't work for me as well. On a windows 10 PC plus already uninstalled / reinstalled with no change.
My luck plarium finally rolled up the Bond exchange and no one can access the game lol
Sep 23, 2021, 14:5309/23/21
09/11/19
6
Just uninstalled/reinstalled again ( IObit ) and the game loaded ... fingers crossed
MicModerator
Sep 23, 2021, 15:1409/23/21
02/22/19
1361
Barney
Just uninstalled/reinstalled again ( IObit ) and the game loaded ... fingers crossed
Finger crossed than my Lord 😎
