Packs to expensive

27 Replies
Badlag247
2 September, 2017, 4:05 AM UTC

There seems to be some confusion between "random" and "randomized" in this discussion.


Random would be if you could get anything, at any price, without correlation between packages and costs, and where past performance has no influence on future results. Just because you can't predict the next offer based upon the past offers does not mean past offers do not influence the future ones.


As noted: Past purchases do affect the price of future offers. For example: in 1 of their games, after 2 weeks without coining, offers start showing up with 95% discount. ($100 offers for $5). If this were truly random, it would not have been predictable, but it was predicted, and happened just when I was told that it would. It also was a pre-set package, not randomized content.


Another thing that might be of some confusion is the RNG. (Random Number Generator.)

There are basically 2 systems employed by RNGs, and any given RNG will use 1 or the other:

1) Number lists

2) Calculated random number

If the first case, which was the original way to do RNGs, there is a list of numbers. Each number in the list is accessed once, then the pointer is moved to the next number in the list. The list is very long, but if you reach the end of it, you restart at the beginning, and run through the list again. Thus "random" events can happen again and again in the same manner. Randomized, but not random.

In case 2, some system is used to seed the calculation, often this is pulled from checking time, then dropping anything larger than a second and using the fractional second of the time to multiply by a variable. Thus the fractional second will be a value between 0 and 1, but never 1. If you want to generate a number between 1 and 100, you multiply this fractional second by 100, then add 1.

Due to the reality of computing, this system isn't entirely random either. For example: in 1 game I was able to repeatedly get an unusual event to occur by timing 2 keyboard entries. While the event was supposed to happen less than 1% of the time, I could get it to happen over 25%. Thus one key element to this randomization being effective is that the user not know when the randomization is occurring so that they can not influence the results.


Rule of thumb then is as follows: If it is happening on a computer, it is randomized, but not random.


As to the OP: the issue was not the content of the package, but the price of the package, and the developers have already stated in several places that they do track your usage and make offers based upon your usage. This is the opposite of random: it is catering to the user. (Or as some have suggested: targeting them with tailored marketing.)


The solution would be for the company to consistently offer packages of the same size as the customer typically buys, and offer a slightly better deal if they choose to upgrade. The work around for the customer currently is to wait until the prices fall back to "acceptable" levels. I put that in quotes because acceptable is a subjective thing which varies by user.


There is also the option to forgo the packs and simply buy diamonds at the price you choose, but you will likely get a lot less "bang for the buck" by going that route.

UTC +5:00
1
Sergey Kryvorotchenko
Community Manager
4 September, 2017, 11:13 AM UTC

Badlag247 said:


There seems to be some confusion between "random" and "randomized" in this discussion.


Random would be if you could get anything, at any price, without correlation between packages and costs, and where past performance has no influence on future results. Just because you can't predict the next offer based upon the past offers does not mean past offers do not influence the future ones.


As noted: Past purchases do affect the price of future offers. For example: in 1 of their games, after 2 weeks without coining, offers start showing up with 95% discount. ($100 offers for $5). If this were truly random, it would not have been predictable, but it was predicted, and happened just when I was told that it would. It also was a pre-set package, not randomized content.


Another thing that might be of some confusion is the RNG. (Random Number Generator.)

There are basically 2 systems employed by RNGs, and any given RNG will use 1 or the other:

1) Number lists

2) Calculated random number

If the first case, which was the original way to do RNGs, there is a list of numbers. Each number in the list is accessed once, then the pointer is moved to the next number in the list. The list is very long, but if you reach the end of it, you restart at the beginning, and run through the list again. Thus "random" events can happen again and again in the same manner. Randomized, but not random.

In case 2, some system is used to seed the calculation, often this is pulled from checking time, then dropping anything larger than a second and using the fractional second of the time to multiply by a variable. Thus the fractional second will be a value between 0 and 1, but never 1. If you want to generate a number between 1 and 100, you multiply this fractional second by 100, then add 1.

Due to the reality of computing, this system isn't entirely random either. For example: in 1 game I was able to repeatedly get an unusual event to occur by timing 2 keyboard entries. While the event was supposed to happen less than 1% of the time, I could get it to happen over 25%. Thus one key element to this randomization being effective is that the user not know when the randomization is occurring so that they can not influence the results.


Rule of thumb then is as follows: If it is happening on a computer, it is randomized, but not random.


As to the OP: the issue was not the content of the package, but the price of the package, and the developers have already stated in several places that they do track your usage and make offers based upon your usage. This is the opposite of random: it is catering to the user. (Or as some have suggested: targeting them with tailored marketing.)


The solution would be for the company to consistently offer packages of the same size as the customer typically buys, and offer a slightly better deal if they choose to upgrade. The work around for the customer currently is to wait until the prices fall back to "acceptable" levels. I put that in quotes because acceptable is a subjective thing which varies by user.


There is also the option to forgo the packs and simply buy diamonds at the price you choose, but you will likely get a lot less "bang for the buck" by going that route.

Basic price depends on the basic amount of Diamonds. Bonuses added are random (well, not completely random, but random within a certain range). So basically you buy the 99$ regular offer (16500+4200) and get some extra bonuses for your purchase. Sometimes you receive more, sometimes less.


It's an absolutely fair system as for me.

Plarium Community Manager Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Plarium_Support
UTC +2:00
0
Badlag247
4 September, 2017, 3:27 PM UTC

The company provides products that you are free to choose if you buy them or not. 

This is absolutely a fair system.

UTC +5:00
1
RobertShatz
Moderator
11 September, 2017, 11:59 PM UTC
myself said:

Ah! i see. Smart people do not fight for fair.

Sorry Commander...Could you please clarify your statement for me..I do not understand what you are trying to say Sir
Robert Shatz
UTC +0:00
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mikemaniac
30 November, 2017, 8:35 AM UTC
It is true the packs are more expensive as you level up higher. Last two weeks I only see packs offered at EUR 45 or 99. What happened to.the lower cost packs? Please give active players more choices of price range.
UTC +8:00
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RobertShatz
Moderator
1 December, 2017, 12:31 AM UTC
mikemaniac said:

It is true the packs are more expensive as you level up higher. Last two weeks I only see packs offered at EUR 45 or 99. What happened to.the lower cost packs? Please give active players more choices of price range.
Commander..That is not true..I am a level 87 and occassnoally get package deals for 9.99..Deals are generated at random..but I have seen that if you do not buy for a whiile a great deal will pop up 
Robert Shatz
UTC +0:00
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mikemaniac
6 December, 2017, 2:48 AM UTC
To keep ahead in game, we buy packs often. I have not seen a low cost pack in awhile since I started buying EUR 99.00 packs. Now only on offer are all expensive packs, how this be random???
UTC +8:00
0
Sergey Kryvorotchenko
Community Manager
6 December, 2017, 1:09 PM UTC

mikemaniac said:


To keep ahead in game, we buy packs often. I have not seen a low cost pack in awhile since I started buying EUR 99.00 packs. Now only on offer are all expensive packs, how this be random???

Hello, Sir! 

AS Alyona said before, Special Offers appear according to a set algorithm which is constantly evolving. Unfortunately, we cannot predict which offers you'll have in the future, but, still, if you feel that your current offers aren't so good as you wish, then just wait a bit and you'll have a better one very soon.

Plarium Community Manager Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Plarium_Support
UTC +2:00
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