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Plarium Support is useless

Plarium Support is useless

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Oct 22, 2021, 14:1410/22/21
10/17/21
6

Plarium Support is useless

after 5 days sending prints, purchase historic, my notebook model, phone model, accordings of the account, IP number, where and when the account was created, they send me:

THE ACCOUNT THAT I CREATED WHEN I WAS HACKED

YES MISTERS, THEY SEND ME IT

HOW THIS SUPPORT CAN BE SO USELESS?


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14
Comments
7
Comments
Oct 22, 2021, 14:5910/22/21
10/20/21
40

OH MY GOD.

Oct 22, 2021, 15:0010/22/21
10/17/21
6

i wasn't hopeful, here in brazil whe learn to won't be.

but, this is disrespectul and disgusting.

Oct 22, 2021, 15:0410/22/21
10/17/21
8

Looking at all those new topics about the "hackings" it sure sounds like they had an internal leak somewhere causing people to get their accounts locked. Im not kidding by the way.

Oct 22, 2021, 15:0810/22/21
10/17/21
6
Harri Heide

Looking at all those new topics about the "hackings" it sure sounds like they had an internal leak somewhere causing people to get their accounts locked. Im not kidding by the way.

yes, but a single pearson seems to be encharged of every case.

why do they just don't employee new tech assistants?

harleQuinnModerator
Oct 23, 2021, 04:0110/23/21
02/24/19
7527
Harri Heide

Looking at all those new topics about the "hackings" it sure sounds like they had an internal leak somewhere causing people to get their accounts locked. Im not kidding by the way.

I think this all started after that huge data breach by Twitch. 

Normally the support ticket # isn't so high, so we don't have a huge number of posts for people who are somewhere in the recovery process. Instead, I think these issues are fixed a little faster than they have been this past week.

harleQuinnModerator
Oct 23, 2021, 04:0410/23/21
02/24/19
7527

I know that all of you will get your accounts unlocked and back soon. I know because I had a person in my own clan just go through this the past month and they got their account recovered and restored to them.

Keep the faith guys, I know they're working as fast as they can. There must be a lot of issues right now, if we're seeing this many on the forums, and you guys are a small small portion of the player base.

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