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Got no Clan Boss Rewards

Got no Clan Boss Rewards

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9 груд. 2021, 18:2909.12.21
17.07.20
3

Got no Clan Boss Rewards

Hy,

on the 6th. Dec. i have done:

Clan Boss: UNM - NM - Brutal - Hard   All minimum DMG for max Chest rewards, and we as Clan defeated all Difficulty completly.

but on the 7th. Dec. at the reset i got not a single Reward Chest and Plarium is not rly answering.


I sendet a Ticket about Bug / Game Issue and i got a answer with a link so i can see all bug they have fixed, but they havent sayed one single word, about my issue. .....


I dont know what else i can do, 8 Chest Rewards and 4 Keys gone ?


Anyone have any info or even can help out with a direct contact of a support member or anything please?


Thx

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harleQuinnModerator
9 груд. 2021, 18:4009.12.21
24.02.19
7504

Moved to account issues. You've opened a ticket? And responded to the automated email?

9 груд. 2021, 18:4209.12.21
9 груд. 2021, 18:43(відредаговано)
17.07.20
3
harleQuinn

Moved to account issues. You've opened a ticket? And responded to the automated email?

hy, oh thx and

yes but the anwser was just this:

" With the release of the new version of Raid, we received a lot of requests from players, which affected the processing time. Also, after the update, there were certain problems, most of which have already been solved.

You can check the list of known game bugs here: https://raid-support.plarium.com/hc/en-us/articles/360014112679.  "
 

so just ignoring my issue i gues


10 груд. 2021, 10:2310.12.21
17.07.20
3

Bump


14 груд. 2021, 14:0614.12.21
17.07.20
3

bump

15 груд. 2021, 22:3915.12.21
07.09.21
24

Similar reward problems, similar lack of support here.

harleQuinnModerator
16 груд. 2021, 01:3916.12.21
24.02.19
7504

No support from support?

You do have to reply to the automated email to escalate the process. :)