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Техническая поддержка.

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-ZeRo-Ragnarsson-

25 март 2019, 16:4825.03.19

10.01.19

Техническая поддержка.

Собственно для чего этот раздел?

Уже на протяжении месяца выходят обновы одна за одной. очень часто после таких обнов возникают проблемы с работоспособностью приложения плариум. люди пишут в этот раздел а в ответ тишина?

Так для чего этот раздел? мол напишите и будьте проигнорированными?

На данный момент Приложение плариум плей работает отвратительно- уже как 3 дня изображение выехало в низ за рамки приложения.

Игра жутко тормозит - окна открываются по 10 ато и больше секунд. анимация так же жутко тормозит.

за эти 3 дня переодически появлялась проблема с скроллом - при нажатии стрелочки в низ скролл автоматом едет в низ. даже если столбик скролла оттянуть в верх и отпустить - он продолжит ехать в низ пока не закроете и не откроете окошко по новой.

Пропали звуки в приложении.сам играю без звуков - выключаю и привык что их нет. но после переустановки приложения заметил, что звук включен но его нет.

стало проблематично зайти в игру т.к заходит с 2-4 раза выписывая ошибки о неудачном конекте к логин серверу.

админы\модераторы вы хоть что-то напишите никто не будет терпеть такое отношение тех поддержки к обычным игрокам - люди просто дропнут эту игру и найдут другую благо их вокруг полным полно. с хорошим и отзывчивым саппортом.

Комментарии

DiM@NЬI4_55

12 июнь 2021, 21:1012.06.21

25.06.20

всем привет, чо за хрень - 3-й день не могу войти в акк? начинает грузится, до 18% и пипец!!!!!

Ivar MarksmanAdmin

13 июнь 2021, 07:3113.06.21

11.01.17

4649

DiM@NЬI4_55

всем привет, чо за хрень - 3-й день не могу войти в акк? начинает грузится, до 18% и пипец!!!!!

Здравствуйте, Ярл!

Пожалуйста, попробуйте очистить кэш вашего браузера и обновить его до последней версии🙏

Если данные действия не решат вашу ситуацию, обратитесь с этим вопросом к нашим техническим специалистам через кнопку "Задать вопрос" по ссылке:

https://vikingsweb-support.plarium.com/web/ru/

Они обязательно вам помогут🙏

Twilight WOLF

5 июль 2021, 05:0505.07.21

22.06.21

Щяс идёт события,шутка богов.Убиваю духов захватов,а набора очков нет.Это походу обман!???

A N K A

5 июль 2021, 13:1805.07.21

06.07.18

Twilight WOLF

Щяс идёт события,шутка богов.Убиваю духов захватов,а набора очков нет.Это походу обман!???

))) бросай игру - ну её...

нуну

9 июль 2021, 12:3409.07.21

12.01.18

153

A N K A

))) бросай игру - ну её...

да ну пусть помучается

РусскиеД

30 июль 2021, 17:0330.07.21

14.01.18

Клану не начислили приз за первое место в БК, тех поддержка выдаёт ошибку и не даёт подать жалобу, и прошу заметить что это не первый раз когда зажимают приз за первое место.

Ivar MarksmanAdmin

31 июль 2021, 09:0231.07.21

11.01.17

4649

РусскиеД

Здравствуйте, Ярл! Если вам не удается создать обращение, пожалуйста, свяжитесь с нашей службой поддержки по вашему вопросу через почтовый адрес games.support@plarium.com

Прошу вас также сообщить им о ситуации с созданием тикета👍

Хорошего дня!

Метр

6 авг. 2021, 13:2906.08.21

04.06.20

Не пришла победа за БК хотя очки набраны но незащитаны..как так?

Ivar MarksmanAdmin

7 авг. 2021, 18:5107.08.21

11.01.17

4649

Метр

Не пришла победа за БК хотя очки набраны но незащитаны..как так?

Здравствуйте, Метр! Пожалуйста, обратитесь с этим вопросом к нашим техническим специалистам через кнопку "Задать вопрос" по ссылке:
https://vikingsweb-support.plarium.com/web/ru/

Они обязательно проверят ситуацию!

Twilight WOLF

8 авг. 2021, 04:3808.08.21

8 авг. 2021, 04:40(отредактировано)

22.06.21

Здрасти.Сегодня захажу в игру а у меня щита нет.Вчера ставил его на неделю,ха,а сегодня его уже нет.

Тут в игре походу своё время.Один день за неделю в игре??))

В глабальных турнирах не возможно играть.ФПС просидает,когда народу в игре очень много,начинает игра тормозить,подвисать.Надо что-то с этим делать.Так не возможно играть.Когда игра подвисает и тормозит.

توليب من الأندلس

8 авг. 2021, 11:3808.08.21

03.03.20

800

не надо ставить один щит - ставь несколько 24 часовых или 3 дневных - единичные щиты (скажем так вежливо) самоликвидируются))))

Тритон

13 авг. 2021, 13:0413.08.21

08.05.17

Вот уже около месяца отсутствует звуковое сопровождение в игре, что создает определенные неудобство.

А так-же автоматически срывается на перезагрузку ссылаясь на нехватку памяти. Кеш чистил

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