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Can't claim Progress Push Tournament rewards

Can't claim Progress Push Tournament rewards

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25 июль 2018, 02:3025.07.18
19.11.17
0

Can't claim Progress Push Tournament rewards

Hi, I can't claim the "Progress Push Tournament" rewards.

I'm selecting the rewards that I want, but when I tap on claim I get a window with the message "Unable to complete last action".

I've tried to re-login, I've restarted the game and the Android OS, but still can't claim the rewards.

Also, the button "Open a Ticket" in "My Support Tickets" screen is missing.

ID: um17329203


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13
Комментарии
25 июль 2018, 03:1725.07.18
15.06.17
879
Another case here... Lets wait for support
25 июль 2018, 06:1525.07.18
11.01.16
1009
We have informed the team about the bug, hopefully, it will be fixed soon.
25 июль 2018, 14:4325.07.18
15.06.17
879
Its fixed now, thank you
25 июль 2018, 19:4325.07.18
25 июль 2018, 19:43(отредактировано)
15.06.17
879
I tried to make an in-game report, but i couldnt, the button is missing 😓
26 июль 2018, 18:3726.07.18
15.10.15
455

Chascon said:


I tried to make an in-game report, but i couldnt, the button is missing 😓

This happened to a few of my members as well. We notified support when we found the issue :)

is everything working on your end now?
26 июль 2018, 22:0026.07.18
15.06.17
879
No "open a ticket" button.
😓

I must open a ticket for cannot open a ticket.
27 июль 2018, 06:1027.07.18
11.01.16
1009
Chascon said:

No "open a ticket" button.
😓

I must open a ticket for cannot open a ticket.
Try reinstalling
27 июль 2018, 15:5527.07.18
15.06.17
879
Ok, ill try
30 июль 2018, 16:2130.07.18
15.06.17
879
Gandalf:
Chascon said:

No "open a ticket" button.
😓

I must open a ticket for cannot open a ticket.
Try reinstalling
Nothing happen
31 июль 2018, 06:4331.07.18
11.01.16
1009
Chascon said:

Gandalf:
Chascon said:

No "open a ticket" button.
😓

I must open a ticket for cannot open a ticket.
Try reinstalling
Nothing happen
You can contact Support using this Link
31 июль 2018, 21:4831.07.18
15.06.17
879
Gandalf said:

Chascon said:

Gandalf:
Chascon said:

No "open a ticket" button.
😓

I must open a ticket for cannot open a ticket.
Try reinstalling
Nothing happen
You can contact Support using this Link
Done!
3 авг. 2018, 13:4403.08.18
29.02.16
5605

Chascon said:


Gandalf said:


Chascon said:


Gandalf:

Chascon said:


No "open a ticket" button.
😓

I must open a ticket for cannot open a ticket.
Try reinstalling
Nothing happen
You can contact Support using this Link
Done!

Hello, my Lord! 

Did button to contact Support team appeared after all?

If not, can you please send screenshot of the page where you're looking for it?
3 авг. 2018, 23:0003.08.18
15.06.17
879

Hello Alina! :)


button still gone...

settings>guide>contact us>tap "open a ticket" below


maybe is my device ...again