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Unable to receive notifications

Unable to receive notifications

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28 июнь 2018, 16:5228.06.18
18.10.15
1

Unable to receive notifications

Hello,

For almost 2 weeks I have problems with the application, the phone is Samsung S8, android Oreo. I do not receive notifications, I tried to reinstall the application but unfortunately is not working. Please help me!


Thank you

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29 июнь 2018, 06:1029.06.18
29 июнь 2018, 06:12(отредактировано)
11.01.16
1009

Have you enabled Notifications from the settings option?

You can access settings from extreme lower right corner on your screen.


Please also access the phone notification advanced settings


Alternatively please report this to Support

29 июнь 2018, 10:4429.06.18
18.10.15
1

I tried everything, I still do not receive notifications and it's not a nice situation.

29 июнь 2018, 11:0929.06.18
11.01.16
1009
mihai82 said:

I tried everything, I still do not receive notifications and it's not a nice situation.

Please use the link for contacting Support
3 июль 2018, 20:4903.07.18
15.10.15
455
mihai82 said:

Hello,

For almost 2 weeks I have problems with the application, the phone is Samsung S8, android Oreo. I do not receive notifications, I tried to reinstall the application but unfortunately is not working. Please help me!


Thank you

Have you tried to clear phone memory and cache?
9 июль 2018, 16:2409.07.18
29.02.16
5605

Hello, my Lord!

It's a known issue that notifications don't work on Android 8 and higher :( It should be fixed in the upcoming update (hope devs will do it till the end of this week).