You seriously need to review our policies regarding gameplay, harassment, bullying and unwarranted persecution of an individual or a league. Also the ability of a league to manage who joins the league. 

Our league has sent in dozens of complaints from the Marshall on down over the past five months regarding one individual who has been bullying one small player in our league incessantly. Yes, it’s a war game, and yes we expect frequent attacks, but this is way beyond the pale. This troll has twelve accounts and keeps adding new ones. Every day they attack this one member’s castle 30-50 times, and that’s not an exaggeration. Every day for 5 months. We tried diplomacy, which failed, and we tried retaliation, which just caused the individual to increase their attacks and generate more accounts hidden in various leagues. The member who tried to deal with the individual diplomatically has now been targeted by this troll who now auto joins our league every day at least three times and leaves ten harassing and rude messages. We cannot ban them for longer than an hour, which means they simply wait until a ban expires and then joins, drops the multiple rude messages again and leaves. 

ALL of our requests have been ignored, likely because the fact that they keep fireballing our poor member daily means money in your pockets. We’ve sent countless screenshots of the attacks, the harassing messages and have supplied the full list of all the accounts this individual uses. We’ve done all the work for you, yet Plarium does nothing. I guess it doesn’t matter to you that many of our league players have stopped paying for packages because you’ve ignored their requests to do something about this. 

This one person has ruined the game for so many of our players. Some have quit the game. We’ve done nothing wrong and yet we’re being abused by an individual you prefer to let run rampant. We do not engage with this person anymore. We try to ignore them. We aren’t even able to protect our league chat or our player. There are NO measures in place to allow us to provide a modicum of safety for our own members.