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Two Messages to Support, No Reply

Two Messages to Support, No Reply

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12 окт. 2021, 19:4812.10.21
08.08.15
28

Two Messages to Support, No Reply

I noticed that I hard two Cataphracts sitting in the Healer a number of days ago.  I didn't attack anyone, didn't leave offense out, wasn't attacked by anyone, but there they were.  I sent a request with my location, problem, email address * shot asking why & to be reimbursed.  No reply.

Sent secong request with all the above a couple of days later, no reply.  Been several days now & I'm wondering if anyone cares.  Not a huge problem but why am I paying to revive troops that never should have died?  

If support did handle this they never bothered to inform me or to explain what happened. Another frustrating Plarium experience.

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AlinaCommunity Manager
13 окт. 2021, 10:0813.10.21
21.05.19
3312

Hello, Archon! Sorry that it's taking more time than you expected. Could you please share your ticket IDs with me? I'll ping the team. Thanks in advance!

vanesameiModerator
18 окт. 2021, 03:3818.10.21
14.02.18
330

Hello Dogma:

We are expecting your feedback here :)

morteeeeModerator
19 окт. 2021, 10:4919.10.21
05.11.15
1178

have dropped you a PM Dogma