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Launcher won't open after update

Launcher won't open after update

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15 июль 2022, 08:3815.07.22
27.10.21
5

Launcher won't open after update

everything worked fine, but after the update on 14/07/22, the launcher does not start. How does it happen? The game works, the update exits the game does not work) there is no logic. How to fix so that the game works?

I have mac OS Higt Sierra 10.13.6

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18
Комментарии
16 июль 2022, 06:3616.07.22
02.11.20
1

same here,as install Hight Sierra as a fresh one and still don,t work

16 июль 2022, 17:1316.07.22
20.08.17
10

Die Antwort des technischen Supports lautet wie folgt: Aufgrund technischer Anforderungen ist die minimal unterstützte macOS-Version macOS 10.15 „Catalina“.

16 июль 2022, 17:1416.07.22
20.08.17
10
Тот

Die Antwort des technischen Supports lautet wie folgt: Aufgrund technischer Anforderungen ist die minimal unterstützte macOS-Version macOS 10.15 „Catalina“.

The response from tech support is as follows: Due to technical requirements, the minimal supported macOS version is macOS 10.15 "Catalina".

17 июль 2022, 03:1117.07.22
14.02.19
587
Тот

The response from tech support is as follows: Due to technical requirements, the minimal supported macOS version is macOS 10.15 "Catalina".

Correct

17 июль 2022, 07:1917.07.22
23.02.14
2

are  we going continue play the  game or  my 6 years was wasted.

Is plarium workin on it ?  

19 июль 2022, 05:2119.07.22
04.04.20
1

stesso problema anche per me lancio il gioco ma non funziona si apre  una nuova finestra bianca ma non carica.

same problem also for me I launch the game but it doesn't work a new white window opens but it doesn't load.
I have
MacOs monterey
version 12.4
macbookPro 14 ", 2021
Chip. Mac M1 Pro
16GB memory


19 июль 2022, 09:1519.07.22
14.02.19
587

Commanders: You need macOS 10.15 "Catalina". Others are no longer supported.

23 июль 2022, 16:1023.07.22
13.02.16
5

so if we do not have a mac computer we can no longer play the game?

23 июль 2022, 16:1623.07.22
13.02.16
5

if that is the case then I want every penny that I have every spent on the game back !! with intrest!!


24 июль 2022, 03:4624.07.22
24 июль 2022, 03:49(отредактировано)
14.02.19
587

Commanders: If you have a MAC computer you need macOS 10.15 "Catalina". 

Of course game can be played under Windows operating systems

25 июль 2022, 08:5225.07.22
27.10.21
5

In my opinion, this is a hoax. Such drastic changes repel people who have been playing for a very long time. I have now installed the virtual machine on my mac. Installed Windows. While everything works. I hope the developers do not come up with some kind of surprise for Windows

26 июль 2022, 02:5326.07.22
14.02.19
587
MONK

In my opinion, this is a hoax. Such drastic changes repel people who have been playing for a very long time. I have now installed the virtual machine on my mac. Installed Windows. While everything works. I hope the developers do not come up with some kind of surprise for Windows

I dont expect that to happen Commander. I am happy you are able to get into the game again! Enjoy!!

26 июль 2022, 21:4926.07.22
13.02.16
5

I still can not log on 


27 июль 2022, 02:3527.07.22
14.02.19
587
Bodo

I still can not log on 


I advice you to contact Support by submitting a ticket

Plarium Support Center  

28 июль 2022, 18:4728.07.22
27.10.21
5
{****}GENERAL{****}

I dont expect that to happen Commander. I am happy you are able to get into the game again! Enjoy!!

how happy I was

17 авг. 2022, 14:2817.08.22
10.03.17
25

just have a blac k blnk screen, several uninstallys reboots and reinstalls later, running win 10 on a 2 monyh old laptop, others in my clan having the same problem

17 авг. 2022, 14:4717.08.22
18.12.16
27

Plarium instals updates and now the game wont load??  Updates should make the game better not make it not run?  What is the deal with this??

Ana de TinkyCommunity Manager
19 авг. 2022, 11:1919.08.22
05.04.21
854

Sorry for the inconvenoence, Commanders. The issue has been solved. We have also sent the compensation to all players.