I do not receive any email from Plarium, I click on receive confirmation code to verify my email but I do not receive anything.

I have sent 2 tickets to the support, one asked me for information to verify that he was the owner of the account (absurd because he is sending me the messages to the email that is registered in the account) and he has not helped me, the other I am waiting and he does not respond , I think they do not understand the problem, I DO NOT RECEIVE THE VERIFICATION EMAIL, I am not looking to change anything about the account, I just want you to send the code that I do not receive.

I hope you can help me... 

EDIT: The problem seems to be with the Plarium system, I have made a purchase in the game and I do not receive any email but I can see that purchase in the APP.