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Lost Multi-Battle I Purchased

Lost Multi-Battle I Purchased

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2 дек. 2023, 22:3702.12.23
04.09.23
92

Lost Multi-Battle I Purchased

I'm not sure where to post this but I'll try here.

Yesterday I accepted my gift purchase of 50 multi-battles. I lost them all when the new day came just 30 minutes after I accepted them. 

I didn't know when the day starts again that any multi-battles are lost.

Can someone help?

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harleQuinnModerator
3 дек. 2023, 02:0903.12.23
24.02.19
6970

Multis don't truly reset, but your daily refresh won't add on to your current multi total if you're already at or above your limit. So I am assuming you opened your multis, then didn't get additional ones at reset since you were at your limit or at least near your limit.

If you do wish to see if someone can help, you'll need to open a Support Ticket in game. Only they can refund items/packs/multis, and only in rare cases.

3 дек. 2023, 04:3603.12.23
04.09.23
92
harleQuinn

Multis don't truly reset, but your daily refresh won't add on to your current multi total if you're already at or above your limit. So I am assuming you opened your multis, then didn't get additional ones at reset since you were at your limit or at least near your limit.

If you do wish to see if someone can help, you'll need to open a Support Ticket in game. Only they can refund items/packs/multis, and only in rare cases.

oh, I think that is exactly what happened. Thanks for clarifying!