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Overbilled on a purchase

Overbilled on a purchase

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30 июль 2019, 18:4830.07.19
21.07.19
0

Overbilled on a purchase

Hello,


First off, I already opened a ticket for this ([951031), i also attached the screen caps of my purchase and credit card charge.


So the issue is, I bought a pack worth 6.99CAD, and got charged 15.81CAD.  What gives?  And reading on this forum, it seems to be an almost common issue.  


I hope to get a response soon.



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1 авг. 2019, 04:2301.08.19
24.07.19
78

Rorouniken,


Please check your detailed purchase translations in the app store. My bank account adds them together so I often think the same thing.


-AgentStew
6 авг. 2019, 20:5206.08.19
31.07.19
1

Checked and i did get double billed.   Today, against better judgement, I tried purchasing a pack and again got double billed!  I called Apple itunes store and good thing they have good customer service.  Plarium's customer service suck.