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Live arena: finding opponent never succeed

Live arena: finding opponent never succeed

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3 окт. 2023, 20:2703.10.23
12.05.19
8

Live arena: finding opponent never succeed

Hi, 

in the live arena, I  can't find an opponent. The search always go in time out after 60s waiting.

I'm on an iPhone 12 with iOS 17.0.2

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6 окт. 2023, 14:5906.10.23
12.05.19
8

Any news ? 


Still not working! Can't play in arena live :-((

8 окт. 2023, 21:1408.10.23
12.05.19
8

Thanks Plarium for all your answers to my bug. 

It's a pleasure to see how you consider the players !

dthorne04Moderator
8 окт. 2023, 22:0608.10.23
30.12.20
5428

Hi there,

Moderators on this forum are volunteers and can't always get to problems or solve them immediately.

That said: 

This is an uncommon issue these days, most connection/freeze related issues are in matchups themselves.

Does this occur regardless of wifi or mobile connection? Are you having any connection related issues in other portions of the game?

9 окт. 2023, 12:1809.10.23
12.05.19
8

Thanks for your answer. 

For the arena, I've issues both in wifi or mobile. 

And no problems for the rest. Only arena live.

It is quite frrustating to loose hundreds of points every day :-(

Best regards.

9 окт. 2023, 20:3809.10.23
12.05.19
8

And now, I'm tagged as inactive in arena live and will lose points every day!

wonderful :-)

dthorne04Moderator
10 окт. 2023, 06:2910.10.23
30.12.20
5428
laurent.martin

Thanks for your answer. 

For the arena, I've issues both in wifi or mobile. 

And no problems for the rest. Only arena live.

It is quite frrustating to loose hundreds of points every day :-(

Best regards.

Does this also persist regardless of device? What device(s) are you using?

11 окт. 2023, 20:0611.10.23
12.05.19
8

I'm using a iPhone and only this device

12 окт. 2023, 11:0612.10.23
12.05.19
8

Yeah !

The new version has coorrected the bug.

👍

dthorne04Moderator
12 окт. 2023, 19:4512.10.23
30.12.20
5428
laurent.martin

Yeah !

The new version has coorrected the bug.

👍

This is great, great news. Glad to hear the update fixed it, yours was a fairly rare problem that I had a little trouble finding information on. :)

Best of luck in the Live Arena grind.

16 окт. 2023, 20:1916.10.23
12.05.19
8

Hello, the problem was corrected during few days but yesterday and today I'm again enable to find an opponent :-((

At each try, time out find again after 60 minutes.

and no change on my iPhone!

dthorne04Moderator
17 окт. 2023, 01:5317.10.23
30.12.20
5428
laurent.martin

Hello, the problem was corrected during few days but yesterday and today I'm again enable to find an opponent :-((

At each try, time out find again after 60 minutes.

and no change on my iPhone!

I'll pass this along. As far as I can tell this is an isolated incident so I'll likely be back to grab more information from you.

dthorne04Moderator
17 окт. 2023, 16:2017.10.23
30.12.20
5428
laurent.martin

Hello, the problem was corrected during few days but yesterday and today I'm again enable to find an opponent :-((

At each try, time out find again after 60 minutes.

and no change on my iPhone!

Sent you a DM. 

18 окт. 2023, 10:4718.10.23
12.05.19
8

👍