Game does not load past 85 percent

2 Replies
User
4 September, 2018, 12:18 PM UTC

Hi,


 The PC version does not load past 85% for a past hour or so. It is a time of CvC event.

 When it will be fixed and why it still happening?
UTC +7:00
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Administrator
4 September, 2018, 12:25 PM UTC

vanilaviv said:


Hi,


 The PC version does not load past 85% for a past hour or so. It is a time of CvC event.

 When it will be fixed and why it still happening?

Hello VANILAVIV!

This kind of failure happens in case your PC cannot load the application data due to the lack of RAM or unstable Internet connection. Please try closing all not used applications and tabs in your browser before launching the game. Please also check your PC's RAM and make sure your Internet connection is stable. If the issue is still relevant after performing the specified steps, please let us know. 

Have a nice day!

Bearer of the highest Knowledge
UTC +3:00
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User
4 September, 2018, 5:36 PM UTC
Hi Ivar, thanks for the advice but if you don't mind I have a few things to add to what you said. For 1 I noticed that it is fine to have multiple tabs open or more than 1 browser open while loading the game as long as the tab that is currently displayed on your screen is the game loading screen tab(make sure to click on the game loading screen tab to ensure that its given priority above the others tabs and pages). Its not recommended that you have more than 1 page open when loading the game because it will slow down the load time as well as cause a risk of a loading error which can easily be solved by re logging in and making sure that page stays selected and open.The issue you are talking about Ivar is not 1 that would ultimately prevent a person from logging in indefinitely its just a unity content error related to java due to too much recursion and either closing that page and opening plarium again or re logging solves the issue and to prevent it from happening make sure your game loading screen is always on your screen and clicked till its done loading you can go back to the other pages you were reading stuff from after the game has loaded and it should not give you anymore errors at most some in game screen lag.
BJS
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