not getting everything you paid for?

2 Replies
yellereye
29 August, 2017, 1:16 AM UTC

I've purchased one of the "special" hero energy packs on more then one occasion and it did NOT give me the 100x 5000 energy pots it described. I've NEVER gotten the 5000 energy pots!!!!

Don't waste your time contacting support. They'll give you the run around with zero customer support. Not once has this issue ever been resolved. and it's not just happening to one person every now and again. it has happened to several of my clan members who attempted to purchase this "lucrative offer". I guess offering items in the game that were never going to be given is typical for this company.
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cephalgy1
29 August, 2017, 1:26 AM UTC

box "items" on the left -> your items -> military -> scroll down

they just don't show up in the window, when you try to add doing invaders
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kingmarye67
31 August, 2017, 5:49 AM UTC
I Purchased a package and only got the the gold! They tried to say, I got what I paid for! I have NEVER seen gold sell for 49.99 for 860 thousand gold! That only comes with the extra percentage on a package! Didn't get hero boosts or ANY of the items except 860 thousand gold! They are such crooks! I proved to them I bought it and that there is NOT a gold package lucrative deal that I was offered for 49.99 that is regularly 99 dollars for 800 thousand plus gold! They are just crooks! Only packages offer that much gold. It was such a lucrative deal! Spit!
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