Avatar pic

15 Replies
User
23 October, 2017, 10:52 PM UTC
Hi ! Anyone know how to change  pictures in game ? I want to have my fb pic but i can`t change... Anyone know please how to do it ?
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User
26 October, 2017, 5:41 PM UTC
Are you playing the FB version of game?
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User
27 October, 2017, 8:38 AM UTC

You can change avatar of facebook if you sync with facebook. It possible if you use mobile and facebook version of game. It's not possible with plarium.com version.

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User
27 October, 2017, 8:52 AM UTC

Do you mean this pic?

 

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User
7 December, 2017, 1:51 PM UTC

Recently you can upload images in the PC version.


Why are they only displayed as quastion marks?
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User
7 December, 2017, 5:51 PM UTC

In the pc version, It doesn't work for me either; the avatar I uploaded appears on the top right of the game screen,

but not in the list of avatars available in the profile, only one  new red question mark!


bug or problem with format or image type

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User
8 December, 2017, 10:14 AM UTC

aah, problem fixed on my pc:

I now have the image that I loaded as an avatar 

instead of the red question mark in my profile.


:)

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User
14 December, 2017, 3:05 PM UTC

oups,

Hi,

downloading avatar works well for each pc user;

but the new downloaded avatar can only be seen by other users on smartphones.

Users on pc will see only one red question mark.



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User
26 January, 2018, 4:49 PM UTC
Mods, when is this issue going to be addressed? I linked both the facebook and google accounts, and still my custom avatar appears as the red question mark in game.......
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Administrator
29 January, 2018, 2:09 PM UTC

Dear Jarls!

We are already working to resolve the issue. Thank you for your understanding.


Best regards,

Your Plarium Support Team

Bearer of the highest Knowledge
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User
1 February, 2018, 11:11 AM UTC
I've just got my avatar appear in game properly, thank you! :)
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User
3 February, 2018, 7:18 AM UTC
red question mark is all im getting
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User
14 June, 2018, 3:22 PM UTC

Ivar Marksman said:


Dear Jarls!

We are already working to resolve the issue. Thank you for your understanding.


Best regards,

Your Plarium Support Team

Dear Ivar,


Is this problem already solved? I'm having the same issue. I only can see the red question mark instead of my profile pic. Is there any specific format or size for the picture to be uploaded? Thanks.
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Administrator
15 June, 2018, 9:12 AM UTC

Hello GINGER CAT! We carried out a number of steps to resolve the situation. Is this issue still affecting you? If so, try clearing the browser cache or use a different browser. Have a good day! 

Helping Jarls with their issues about the Vikings’ universe
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User
31 August, 2018, 7:27 AM UTC
The problem is not the game but the fact that you don't have a profile picture on your Plarium account. Change the picture there, then restart the game and that will appear instead of the red question mark image. 
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Administrator
31 August, 2018, 1:52 PM UTC

MickeyLaRata said:


The problem is not the game but the fact that you don't have a profile picture on your Plarium account. Change the picture there, then restart the game and that will appear instead of the red question mark image. 

Hello, MICKEYLARATA 

Could you, please, try to clear your cache and then change your avatar and wait a bit? 

If the situation doesn't change after performing this step, please let us know.

Thank you in advance and have a nice day!

Bearer of the highest Knowledge
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