how to use my account with phone app?

41 Reply
Knurrqe
12 March, 2017, 1:15 PM UTC

Hello,


you can forget your wish. Do not count on plarium. I contacted the support. The answer was that the PC account  has a "different structure" and is not accessible from phone. Then  I wrote again to support, asking about the perspective of this issue and if the phone access will be implemented in the future? No answer. I asked again about why they do not answer. No answer.


What does this say?

Plarium support can or does not want to help players. They seem to not care about their player base at all.

My personal consequences: I will not spend any more money on this game anymore. When the last shield drops then so be it. I no longer care.


Totally disappointed,

Knu


UTC +8:00
lc1966
12 March, 2017, 5:19 PM UTC
for me too !!!!
Luca66
UTC +1:00
mihpre
29 March, 2017, 5:57 PM UTC

Why do I have to play the game on two different accounts, one on browser and one on mobile? Right now only the link between Facebook and Mobile works.


You, developers, should be able to do something to link the accounts by Google Play, iStore, Facebook. Technically speaking there are solutions for this. Lots of other browser games are working like this.



Please consider this request as there are a lot of users requesting it!


It looks like this game has some success so you should be doing something to satisfy your customers!

UTC +0:00
12116976
3 April, 2017, 9:29 PM UTC
Corgi_Viking said:

You can't sync your plarium account with the game on the phone 

XRV
UTC +4:00
.Lestat.
5 April, 2017, 2:11 AM UTC

Hello I had the same problem started on browser then I wanted to play even when I was away from home and instead I had to necessarily do a 2 acc. thing that really disappointed me plarium with all the money that we give you may expend a little to solve this widespread problem as far as I know thanks to Lestat Blade PC and Iphone;)

UTC +2:00
niharikam33
14 May, 2017, 2:26 AM UTC
I just put in little money into the game and really started playing. After an hour of trying all the combinations, I realized that there is no way to link the mobile app to the existing browser account. This is ridiculous. I'm deleting my account. No point in wasting time in future. We pay money to increase efficiency and save time. Not establishing this simple link defeats that purpose. Who sits in front of pc all day? Seriously, ppl who pay, work. Not sure who the target audience are for these ppl. It's a no brainer.
UTC +7:00
bulk
15 May, 2017, 11:29 PM UTC

Interesting thread. I run the game via a browser on a windows computer, but most of my clansmen use cellphones.

 If the 'game structure' is different on PC and mobile device, I wonder if one has the upper hand, i.e. better performance, better offers, etc.  But since we can play alongside each other, it seems inconceivable that the login is anything more than an authentication method - and no reason syncing shouldn't be possible. Even if more game state is stored on the device in the mobile version due to bandwidth concerns, an explicit sync mechanism, available on demand, should be easy enough to implement. 


However, it seems Plarium has little incentive to address this rather gaping hole unless people vote with their feet in numbers and move off the platform.


UTC +7:00
orkmasteruh
16 May, 2017, 7:45 PM UTC
Well I sent a message to Plarium Support for this issue and they told me that they are already working on the implementation of synchronization feature. They don't give exact date but I hope it will be added soon, so I can play the game both on my phone and PC.
UTC +8:00
krutgumma
18 May, 2017, 1:45 PM UTC
YOU REALY NEED TO FIX THIS, WHY CAN*T YOU JUST SET UPP LINK TO FB FROM THE COMPUTOR ARE YOU THAT BAD PROGRAMERS OR WHAT IS UP ?
UTC +7:00
tomrein101
6 June, 2017, 11:47 PM UTC

i am a new player, dropped 30 usd into it as novice.  I liked it on Chrome but really dont understand how you would not design it to cross platforms as almost all google play games are.  I will not start over and drop another 30 usd into a fafebook version.  So fix it or see my footprints leaving in the sand.


UTC +7:00
sirrobinz123
29 June, 2017, 11:09 PM UTC

tomrein101 said:


i am a new player, dropped 30 usd into it as novice.  I liked it on Chrome but really dont understand how you would not design it to cross platforms as almost all google play games are.  I will not start over and drop another 30 usd into a fafebook version.  So fix it or see my footprints leaving in the sand.


I second this. I have enjoyed the game so far. Played in browser, since i also can access from work.  Now I am going on a holiday and find out i cannot link it to FB to get samme acount on phone ?!?!?!  I am in desmay.  How is this even possible? Different structure they say?  That is bullshit. I know very well that every data that come in and out no matter what device are the same. My wife play on pad, and i know she can access and change exactly the same data. There is no difference other than the GUI. So to sync same data to another device should be easy for any decent programmer. 

Since i go for holiday all my effort and money are tottaly wasted !! 
UTC +7:00
Corgi_Viking
30 June, 2017, 1:29 PM UTC
If u didn't upgrade to much u should just start over via mobile and FB
UTC +3:00
duneatick
14 July, 2017, 5:06 PM UTC
If you start on a mobile device you can connect it to a PC through Facebook. If however you started on a PC as I did, sadly there is currently no way to access your account on a mobile device.
UTC +7:00
adnanlost66
19 July, 2017, 3:01 PM UTC
UNITY, its all about unity engine, just be patience, they will hear u all, they are great devlop for game engine,
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sion.thomas
22 July, 2017, 9:20 PM UTC
Why we don't have any dev/forum master in this topic ? It's like they don't care, won't play this game for long, p2w & no support.
UTC +2:00
m.o.s.e.s
31 July, 2017, 9:33 AM UTC

sion.thomas said:


Why we don't have any dev/forum master in this topic ? It's like they don't care, won't play this game for long, p2w & no support.

it's more like they scared to say that they dont give a **** as they get so much money without to care for the many player that a f** on a browser and cant excess on phone the same game.


 stupid really. 
UTC +7:00
Corgi_Viking
31 July, 2017, 2:48 PM UTC
sion.thomas said:

Why we don't have any dev/forum master in this topic ? It's like they don't care, won't play this game for long, p2w & no support.
This forum more about player to player sharing experience. You can pm them on facebook page if u need
UTC +3:00
Rickwhy
9 August, 2017, 6:19 AM UTC

Guess they havent fixed this yet.


Also need to transfer to mobile. Spent hundreds on dollars and now im on the move and cant play on computer anymore.


My account will just die :(
UTC +7:00
hback
14 August, 2017, 3:25 PM UTC
I really wish they would create a fix for this issue.  I too, started on a PC and after a little of Money, and a LOT of time, most of my gameplay is during working hours.  I'm getting my ass handed to me on a platter when I am not at my PC, after running out of peace shields.  Hope they fix this soon!
UTC +5:00
blackbeardjunior91
18 August, 2017, 1:18 AM UTC
to play Viking using the app in phone, (if u play viking using pc browser before), first; u must link your account in the pc browser to your facebook account. then when you play using the viking apps, restore your account using your facebook. dont link your account or you will lose your old game progress by replacing new game when you do the tutorial.
UTC +7:00
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