Syncing Accounts

3 Replies
User
1 September, 2018, 11:55 PM UTC
I have 2 facebook accounts with same name and i linked my ios to one and my cp to the other does any1 know a way to unlink a facebook?
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Administrator
2 September, 2018, 1:38 PM UTC

Zach Stuart said:


I have 2 facebook accounts with same name and i linked my ios to one and my cp to the other does any1 know a way to unlink a facebook?

Hello, ZACH STUART

We can unlink your game account from the following synchronization services: Facebook/Google Play/Game Center. However, please note that after this procedure your game account will not be synced with this service anymore that's why you can lose the access to your game account if there is no linking. 


Please provide us with the following information so our specialists could resolve your issue as soon as possible:


    1. Your user ID which can be found by going to the Menu, then About the game;
    2. The receipts of purchases made on your lost account. You can find the purchase history by following the steps described here:

    3. Specify your email, device model, the approximate registration date of your game account.


This information will help us to make sure that this account belongs to you. We hope for your understanding.
Thank you in advance and have a nice day!

Bearer of the highest Knowledge
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Mac
User
6 December, 2018, 8:56 PM UTC
Hi Ivan.  Do you have a link for Google Play in English?
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Administrator
7 December, 2018, 6:47 AM UTC

Hello. Mac!

Sure, here you can find the English version: https://support.google.com/googleplay/answer/2850369?hl=en

Bearer of the highest Knowledge
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