Can't connect from browser

93 Replies
Tzench
19 August, 2017, 10:19 AM UTC

I've the same problem from browsers but can connect in facebook or app with new account. 

Can you fix this plz ?
UTC +2:00
nol.quef
19 August, 2017, 10:22 AM UTC
Can you fix this plz *BEFORE monday ? xD
UTC +0:00
DarthKermit
19 August, 2017, 10:24 AM UTC

Same issue here. Tried different browsers, different PCs, different Networks, all with the above results.


Looks like browser logins on a PC are currently broken.


Mobile/Facebook accounts work. So lets wait until we are zeroed.


Nice, its weekend and Plariums idea of support for a 24/7 game is to shut it down Friday afternoon. 


UTC +1:00
t.debacker
19 August, 2017, 10:26 AM UTC

Same issue here.  I can't connect to the game from my PC

Is it a maintenance?
UTC +2:00
minos10
19 August, 2017, 10:26 AM UTC
Same problem for me
UTC +2:00
mimicat
19 August, 2017, 10:30 AM UTC

same thing in france

i tried with 3 different browsers, reloaded the box, the computer, delete the navigation

the problem remain ;(
UTC +2:00
wimkoning
19 August, 2017, 10:30 AM UTC

buszekkuembuszek said:


wimkoning said:


I tried 8 browsers *en weird ones like Vivaldi. ;)  on other computer, virtualbox. and someone else in other country tried my account. 

same issue. hangs at 80%.. no local issue.. server problem...

Lolz, you needed really much to guess such obvious thing.

Nah, just to be sure they don't ask: did you clean your browser, tried another, clean caching, dance around the table and such ;-) 


UTC +1:00
tkane69
19 August, 2017, 10:32 AM UTC
Hm sems that it will end in many down shields, many lost troops, many stolen ressources and..of course.. no compensation but perhaps a sorry :-)
UTC +8:00
wimkoning
19 August, 2017, 10:35 AM UTC

tkane69 said:


Hm sems that it will end in many down shields, many lost troops, many stolen ressources and..of course.. no compensation but perhaps a sorry :-)

http://company.plarium.com/refund-policy/

they will restore/refund eventualy.. but it would be a problem yes.. 

UTC +1:00
r3db4ck
19 August, 2017, 10:35 AM UTC
Dead for me as well through browsers. Same with my wife's account. Zero response yet again from Support.
UTC +7:00
MacMahon
19 August, 2017, 10:35 AM UTC
pareil pour moi , connection perdue  à 90 % du chargement 
UTC +1:00
evora757
19 August, 2017, 10:36 AM UTC

same here.

I have: cleared cache, tried differentes browsers, changed pc, changed conection, opened a ticket.


Stuck at 80% login with msg : login server conection lost.


UTC +1:00
benjis_khan
19 August, 2017, 10:38 AM UTC
same here, my shield goes down in few hours...
UTC +7:00
hardluas
19 August, 2017, 10:38 AM UTC
Same here... but i can connect from the phone with the same internet service... 
UTC +0:00
mimicat
19 August, 2017, 10:38 AM UTC

it's impossible to win the kingdom vs kingdom and other events, if we can't play

and the shield we'll be down before we can return on the game
UTC +2:00
wimkoning
19 August, 2017, 10:38 AM UTC

r3db4ck said:


Dead for me as well through browsers. Same with my wife's account. Zero response yet again from Support.

It's Saturday... .. :(

UTC +1:00
berndquellhorst
19 August, 2017, 10:40 AM UTC
is it true ? nobody fix the problem till monday !??!
UTC +8:00
denisium
19 August, 2017, 10:45 AM UTC
90% France
UTC +2:00
Aeron
19 August, 2017, 10:45 AM UTC
I'm hoping this gets fixed long before Monday. If it's really down the whole weekend they will lose a LOT of players. My only consolation is that this seems to be pretty much global, so hopefully nobody is in there ransacking our towns while we're stuck out here. 
UTC +4:00
evora757
19 August, 2017, 10:48 AM UTC
Aeron said:

I'm hoping this gets fixed long before Monday. If it's really down the whole weekend they will lose a LOT of players. My only consolation is that this seems to be pretty much global, so hopefully nobody is in there ransacking our towns while we're stuck out here. 
It just affect if you use a PC. mobile players can play.. so good luck with ur shield 
UTC +1:00
1699749 users registered; 39641 topic; 264938 posts; our newest member:Unknown_Ranger