Update News!

342 Replies
bl4ckthunder
28 August, 2017, 2:16 PM UTC

I got message from Support:


Plarium Support Team | 28.08.2017 | 16:04
-----------------------------------------------------------------------------------------------------------------------
Dear Jarl,
We are sorry for any inconvenience caused. We are already aware of the issue and are working to resolve it. Our technicians are doing their best to restore the game. Thank you.
Best regards,
Your Plarium Support Team
UTC +0:00
whatisthisgame
28 August, 2017, 2:19 PM UTC

The downtime is frustrating, but the most annoying part is that some players (who log in from their phone) can log in and raid all cities and resource locations occupied by those who cannot log in.  This gives an unfair advantage to those who are not using a PC to log in. Even if we get a reward or some kind of compensation for the downtime, I am afraid that the balance will not be restored between those who were able to play and those who were not.

What is the point in buying a pack to improve my troops and resources if this can all be ruined in a few hours by other players who take advantage of the fact that I cannot move my troops or check if my bonuses have expired?


Update: I got a reply from the Plarium Support Team:

  • We are sorry for any inconvenience caused. We are already aware of the issue and are working to resolve it. Our technicians are doing their best to restore the game. Thank you.

It is nice to know that they acknowledge the issue.

UTC +2:00
kazberro
28 August, 2017, 2:20 PM UTC
Working !!
UTC +2:00
Kharos
28 August, 2017, 2:21 PM UTC
whatisthisgame said:


Update: I got a reply from the Plarium Support Team:

  • We are sorry for any inconvenience caused. We are already aware of the issue and are working to resolve it. Our technicians are doing their best to restore the game. Thank you.

It is nice to know that they acknowledge the issue.

Thats really interesting because I reported the issue when I first lost connection 4 hours ago, the the response I got from support was, that is was my problem with my browsers/computer/internet connection ???
UTC +1:00
Kharos
28 August, 2017, 2:22 PM UTC
kazberro said:

Working !!
YES !!
UTC +1:00
kevin.tawton
28 August, 2017, 2:22 PM UTC
System now back up!
UTC +1:00
robert235
28 August, 2017, 2:31 PM UTC
It's working now
UTC +4:00
petpl
28 August, 2017, 2:33 PM UTC

Now i am online with the right, but compensation 0

UTC +7:00
medievaldragon
28 August, 2017, 2:41 PM UTC

Anyone else have a Developer from Plarium log into their account and message others and start training troops?

UTC +7:00
Xaos
28 August, 2017, 2:51 PM UTC
medievaldragon said:

Anyone else have a Developer from Plarium log into their account and message others and start training troops?

There are no evidence on the screen that it was developer
UTC +3:00
Xaos
28 August, 2017, 2:53 PM UTC

I can do that too . Just write random text in the chat, circle it and said that developer entered my account lol 

UTC +3:00
Xaos
28 August, 2017, 2:54 PM UTC

MEDIEVALDRAGON can u tell us what exactly happened? Cause I didn't understand what u talking about

UTC +3:00
medievaldragon
28 August, 2017, 3:07 PM UTC
I am assuming it was a developer or someone at Plarium support as I was not able to get into the game at that time and others in my clan took the screenshot and sent it to me outside of the game... He was on the mobile version and able to log in... I have also emailed support about this...
UTC +7:00
Kharos
28 August, 2017, 3:12 PM UTC

Someone hacked my account and quit my clan


sent a message to my clan chief in french


and no I dont speak a word of french
UTC +1:00
hiersevans
28 August, 2017, 3:53 PM UTC

Finally got on and there are no rewards to claim, seems they forgot to pay us for the damages done, way to go play-room


UTC +8:00
daveau50
28 August, 2017, 5:06 PM UTC
Stuck at 0% now after it was working do I need to refresh,cashe or something?
UTC +10:00
Kharos
29 August, 2017, 12:08 AM UTC
game has crashed again
UTC +1:00
carping2
29 August, 2017, 12:09 AM UTC
i had some one enter my acount too
UTC +1:00
robert235
29 August, 2017, 12:16 AM UTC

Down again on PC, just when CvC started. I'm not sure for how long my shield will be up.


UTC +4:00
haxor83
29 August, 2017, 12:19 AM UTC
robert235 said:

Down again on PC, just when CvC started. I'm not sure for how long my shield will be up.


yea same here and my 10 mnts %35 bonuses gone now damn...
UTC +2:00
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