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Problem loading the game to play!

31 Reply
Dirty Eddie
11 March, 2017, 4:21 PM UTC
Every time I try to contact support I am redirected to a support page that is unsecure that will not allow me to submit a ticket. I expect to have a response to this issue.
UTC +8:00
Dirty Eddie
11 March, 2017, 4:43 PM UTC
I can log into any game on this site except for Vikings. Emails are not being answered either. Let's go. 
UTC +8:00
11 March, 2017, 4:50 PM UTC
I am getting the very same issues as Dirty Eddie, is support working on this?
UTC +8:00
11 March, 2017, 4:54 PM UTC
Unable to start game for nearly two hours now........will my troops be all killed or is everyone having the same problem?
UTC +0:00
11 March, 2017, 4:54 PM UTC
I have the same problem. It says no server connection to Vikings war of clans. I can login to all other games but this one, the one I play. This is not cool. Please fix asap. 
UTC +6:00
11 March, 2017, 4:58 PM UTC

Dirty Eddie said:

What is going on with the game when I cannot even put my name in the support ticket page? All other boxes can be filled except for the Game ID box. Hard to report a problem when I cannot even submit a ticket.

i'm having exact same issue as well as several friends of mine.  sent message to support via FB since couldn't sent to support via plarium game site.  fyi: i'm using pc laptop, 1 friend using tablet, 1 friend using iphone  .. none of us can log into game.


The one friend with IPhone can get into game.. so it's just us with pc that can NOT get in game :(   This is not right!!!! we are sitting ducks on the war fields during KvK.  Not cool !!

UTC +8:00
11 March, 2017, 5:00 PM UTC
Same issue with me.  Says server connection problem.  I guess I'll try to log in later.  Hopefully it will be fixed. 
UTC +8:00
11 March, 2017, 5:06 PM UTC

same problem here: says no connection, when i try to contact support, it says not secure, bumps me back. whats happening, would be good to at least have a messge from plarium saying the know about it

UTC +8:00
11 March, 2017, 5:27 PM UTC
same problem here  server connection problem, and when u try support they say it's unsecure and if you go further they say support page lost licens yesterday 
UTC +8:00
12 March, 2017, 1:03 AM UTC

I had this problem most of the day. And have just finally been able to get into the game; 13 hours of game play wasted. It didn't matter which browser I used either; just said to try again later.

Now it won't let me purchase this fantastic deal; again with the "Try again later."

UTC +5:00
8 August, 2017, 4:38 PM UTC

Do you want us to keep playing or not?

I cannot login to the game either...

UTC +3:00
8 August, 2017, 4:53 PM UTC

Hey! Developer! Message for you...

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