This topic is closed

Problem loading the game to play!

31 Reply
Dirty Eddie
11 March, 2017, 4:21 PM UTC
Every time I try to contact support I am redirected to a support page that is unsecure that will not allow me to submit a ticket. I expect to have a response to this issue.
UTC +8:00
1
Dirty Eddie
11 March, 2017, 4:43 PM UTC
I can log into any game on this site except for Vikings. Emails are not being answered either. Let's go. 
UTC +8:00
1
wolffenimvu
11 March, 2017, 4:50 PM UTC
I am getting the very same issues as Dirty Eddie, is support working on this?
UTC +8:00
0
martynmc
11 March, 2017, 4:54 PM UTC
Unable to start game for nearly two hours now........will my troops be all killed or is everyone having the same problem?
UTC +0:00
0
t.hendrix42
11 March, 2017, 4:54 PM UTC
I have the same problem. It says no server connection to Vikings war of clans. I can login to all other games but this one, the one I play. This is not cool. Please fix asap. 
UTC +6:00
0
uzp526
11 March, 2017, 4:58 PM UTC

Dirty Eddie said:


What is going on with the game when I cannot even put my name in the support ticket page? All other boxes can be filled except for the Game ID box. Hard to report a problem when I cannot even submit a ticket.

i'm having exact same issue as well as several friends of mine.  sent message to support via FB since couldn't sent to support via plarium game site.  fyi: i'm using pc laptop, 1 friend using tablet, 1 friend using iphone  .. none of us can log into game.


UPDATE: 

The one friend with IPhone can get into game.. so it's just us with pc that can NOT get in game :(   This is not right!!!! we are sitting ducks on the war fields during KvK.  Not cool !!

jaireh
UTC +8:00
0
porhq
11 March, 2017, 5:00 PM UTC
Same issue with me.  Says server connection problem.  I guess I'll try to log in later.  Hopefully it will be fixed. 
UTC +8:00
0
jfehh
11 March, 2017, 5:06 PM UTC

same problem here: says no connection, when i try to contact support, it says not secure, bumps me back. whats happening, would be good to at least have a messge from plarium saying the know about it

UTC +8:00
0
dragonfly_72
11 March, 2017, 5:27 PM UTC
same problem here  server connection problem, and when u try support they say it's unsecure and if you go further they say support page lost licens yesterday 
UTC +8:00
0
dbdave2000
12 March, 2017, 1:03 AM UTC

I had this problem most of the day. And have just finally been able to get into the game; 13 hours of game play wasted. It didn't matter which browser I used either; just said to try again later.


Now it won't let me purchase this fantastic deal; again with the "Try again later."


UTC +5:00
0
plataniti
8 August, 2017, 4:38 PM UTC

Do you want us to keep playing or not?

I cannot login to the game either...


UTC +3:00
0
plataniti
8 August, 2017, 4:53 PM UTC

Hey! Developer! Message for you...


UTC +3:00
0
1783282 users registered; 48653 topics; 288212 posts; our newest member:Josee13