Of course the clan system is the heart of the game and what gives it satisfying gameplay.  Yet the only tools provided ingame are the tiny chat window, the clan wall and the message to all clan members tool available to clan leaders.

My suggestion is for plarium to devise and make available to players its own clan hosting website with readymade tools giving easy access to the game from the site and allowing clan members to interact, to store their wisdom, provide training, award medals etc. etc.

An alternative might be to approach the existing web hosting sites so as to provide a readymade template on those sites including game specific tools.