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game crash

game crash

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Aug 20, 2018, 10:4708/20/18
05/16/18
3

game crash

after fusing gems,  click on the 'x' to close the  workshop. the game will crash .  It's been like this for 3 days already.
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5
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Aug 20, 2018, 12:2608/20/18
01/25/17
491

Dear WCS26,

Thank you very much for providing us with this information. This request has been forwarded to our technicians for further investigation. We will contact you if we need any additional information.

Thank you for your understanding and patience. Have a good day!

Aug 20, 2018, 12:4508/20/18
Aug 20, 2018, 12:50(edited)
06/14/18
5
Yep can confirm that when making any kind of gems the game is crashing as above
Aug 20, 2018, 15:4408/20/18
03/24/18
3
You don't even need to make gems, just open and close the workshop, does it everytime on Chrome, Firefox, and Avast Secure Browser.
Aug 20, 2018, 20:3408/20/18
06/14/18
5
Tried launching it on plarium play app and still has same error as with chrome...definitely and issue on PC...not sure about phone having same issue
Aug 21, 2018, 14:0408/21/18
01/25/17
491

Dear Jarls!

We apologize for any inconvenience caused and want to assure you that your request is already being processed. It will be resolved as soon as possible. If you have any additional information, please provide us with it.

We hope for your understanding. 

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