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BUG with helping clanmates after the update

BUG with helping clanmates after the update

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Sep 14, 2021, 00:0009/14/21
03/25/18
0

BUG with helping clanmates after the update

I have noticed that "sometimes" when I start an upgrade all or some of the clanmates help do not register. Once my bar remained at 0/39 although I got all of the 39 possible help clicks from clan and another time I got 6/39 and it remained at that without increasing any further.

I tested it personally on my computer by launching 3 clan accounts to provide the help and none of their helps were registered to my main account. So, the BUG is confirmed existing.

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43
Comments
8
Comments
Sep 14, 2021, 09:2709/14/21
08/05/17
10

yes, the help system is totally fcuked up sadly

Sep 14, 2021, 13:4809/14/21
Sep 14, 2021, 13:49(edited)
01/11/17
3694

Hi Jarls! Please ask your Clansmen to update the game to the latest version. The version of the game in Menu > About the game section should start with 5.2. Otherwise, the "Help" button will not work. You can update the game manually on its page in Google Play/AppStore.

Have a great day! 

Sep 14, 2021, 14:5709/14/21
Sep 14, 2021, 14:58(edited)
08/05/17
10
Ivar Marksman

Hi Jarls! Please ask your Clansmen to update the game to the latest version. The version of the game in Menu > About the game section should start with 5.2. Otherwise, the "Help" button will not work. You can update the game manually on its page in Google Play/AppStore.

Have a great day! 

doesnt help. I have 1 click and 0 click on my building and my knowledge, and people in my clan updated to latest version, and cant see that I request help. Other can see my requests but when they click they get .. no help ! no loyality points (cant remember text) as if my building/knowledge is already done

Sep 14, 2021, 14:5909/14/21
08/05/17
10
Ivar Marksman

Hi Jarls! Please ask your Clansmen to update the game to the latest version. The version of the game in Menu > About the game section should start with 5.2. Otherwise, the "Help" button will not work. You can update the game manually on its page in Google Play/AppStore.

Have a great day! 

Please test out the help system to check if it works. I can already see alot of posts about this not working in different kingdoms

Sep 14, 2021, 18:5509/14/21
11/14/18
1

not working on pc but my clanmate on mobile whit 5,2 version is working, My 5,2 on pc not responding

Sep 14, 2021, 19:1409/14/21
Sep 14, 2021, 19:19(edited)
08/30/18
21

same here and I have the newest version of the game , just downloaded the app new yesterday 

Sep 14, 2021, 19:2409/14/21
08/30/18
21
Ivar Marksman

Hi Jarls! Please ask your Clansmen to update the game to the latest version. The version of the game in Menu > About the game section should start with 5.2. Otherwise, the "Help" button will not work. You can update the game manually on its page in Google Play/AppStore.

Have a great day! 

Sorry Ivar but it does not help to upgrade the game to 5.2 

Sep 15, 2021, 06:4009/15/21
01/11/17
3694

Hi Jarls! Our specialists are aware of the issue and will resolve it soon🙏

Thank you for your understanding and patience🙌