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Plarium Play not working on iMac

Plarium Play not working on iMac

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Jun 11, 2021, 00:3306/11/21
05/08/17
54

Plarium Play not working on iMac

The game works on iPad, but not on iMac. I tried removing PP and getting a new download from the site, but same result : https://youtu.be/I71e2sw9q6E

The game simply does not open.

Playing on a browser is no longer an option. Tooooooo sloooooooow.

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22
Comments
12
Comments
Jun 11, 2021, 07:3506/11/21
05/08/17
54

My iMac is a 27" mid 2011 with High Sierra running. Old but working perfectly fine.

Jun 12, 2021, 10:0106/12/21
01/11/17
4649

Hi MobyDick!

Please forward this request to our technical specialists through the "Ask a question" button by following the link:

https://vikingsweb-support.plarium.com   

Our specialists will surely assist you!

Jun 12, 2021, 11:0906/12/21
Jun 12, 2021, 11:10(edited)
05/08/17
54

I did so yesterday. Support Request #4-1530667 

So far no response at all.

Jun 12, 2021, 17:4206/12/21
01/11/17
4649
MobyDick

I did so yesterday. Support Request #4-1530667 

So far no response at all.

Dear MobyDick, I can see in the system that our specialists have already answered you🤗

Please follow their recommendations to resolve your issue🙏

Jun 12, 2021, 18:0406/12/21
04/03/17
89

I have a MacBook Air and same issue. I have done all usual recommended tasks but the same result. I, too, have reported the issue.

Jun 14, 2021, 11:4606/14/21
05/08/17
54

So far not fixed. Missed catching 4m very useful soul shards at Holmgang needed for the new levels. 

Looks like I'm gonna miss cvc as well. 


Not happy.

Jun 14, 2021, 18:4206/14/21
01/11/17
4649
MobyDick

So far not fixed. Missed catching 4m very useful soul shards at Holmgang needed for the new levels. 

Looks like I'm gonna miss cvc as well. 


Not happy.

Hi MobyDick!

Please stick to our Support Team regarding your issue🙏

They will help you as soon as possible🤗

Jun 18, 2021, 04:0406/18/21
05/08/17
54

Another  day,  another  upgrade  that  doesn't  make  a  difference,  another  event  failed.

Will  my  accounts  be  compensated?  Is  my  money  good  enough?

Jun 18, 2021, 08:0906/18/21
01/11/17
4649
MobyDick

Another  day,  another  upgrade  that  doesn't  make  a  difference,  another  event  failed.

Will  my  accounts  be  compensated?  Is  my  money  good  enough?

Hi MobyDick!

Please follow my recommendations to resolve your issue🙏

I appreciate your understanding.

Jun 18, 2021, 21:0806/18/21
04/21/17
4

i got the same problem i can run i browswe but app is down in Imac and i have dona all as you recomment on the support page 


so gess i am out of this game 

Jun 19, 2021, 01:2106/19/21
05/08/17
54

Dear  Ivar,  you  may  remember  the  click  problem  i  faced,  which  took  about  6  months  to  get  fixed.  I  played  with  some  old  small  accounts  for  a  while ,  which  were  loaded  with  free  stuff  and i hardly  spent  money  on  my  main  accounts.  But  those  small  accounts  are  big  now,  and  i  don have  that  alternative  any  more.  And  surely  i  will  not  wait  another  six  months.   Everyone  else  is  growing  and  i'm  seriously  handicapped.  I'm  not  goimg  to  wait  long  before  i  stop  playing  this  time.

Jun 19, 2021, 05:3506/19/21
05/08/17
54

update, it is fixed. Thanks you.