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Unable to get to the top of my screen or items along the side

Unable to get to the top of my screen or items along the side

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Oct 3, 2020, 05:0510/03/20
02/20/18
1

Unable to get to the top of my screen or items along the side

Since the update for Helheim, I've been unable to acess my settings bar, the bank and everything else on that side. There seems to be an extra huge frame hiding these items. HELP!!!
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Oct 3, 2020, 15:2410/03/20
01/11/17
4649

Snizzlew said:


Since the update for Helheim, I've been unable to acess my settings bar, the bank and everything else on that side. There seems to be an extra huge frame hiding these items. HELP!!!

Hello, Snizzlew!

We apologize for any inconvenience caused and want to assure you that your request is already being processed. It will be resolved as soon as possible. If you have any additional information, please provide us with it.

To resolve the issue you can make a scale of the window equal to 100%. It can be done by tapping Сtrl and "+". On FB Gameroom there are + and - buttons on the upper right corner.

We hope for your understanding.

Oct 5, 2020, 04:2810/05/20
02/23/20
4

I've had the same problem on a Windows 8 PC playing the game using Chrome. After reading the Administrator's suggestion, I looked at the browser's settings and changed the window size to 100%. It resolved the issue. In Chrome, "Ctrl+" does something different. Of course this is a temporary solution until the game gets a patch.



Oct 5, 2020, 15:1210/05/20
02/20/18
1
IT WORKED!!!!! Thank you!!!!!! I was about to give up!!!
Oct 6, 2020, 05:1410/06/20
01/11/17
4649