bug report Sheild fail

7 Replies
PUP
User
22 August, 2019, 9:08 AM UTC

Hi was playing on Plarium.com/en

In Clan V Clan in Kingdom 441 Hjaltundar

Shield's failing

on  20/08/2019 at 18:41 my tile was hit by a player position x:261 y:516 i was in position x:263 y:516 they took my tile see insert picture.

i then hit back re taking the tile with demons at Position x:263 y:517 i quickly put on an 8 hour shield then i put a 3 hour shield on my Palace giving me 3days 8 hours shield.

i checked the report i had killed around 35,000 to 38,000 troops and collected around 40 soul shards .

Then 3:59 on the 22/08/2019 i was hit and lost every thing there is no report of my earlier hit  the 20/08/2019

my shields should have not gone down

none of this makes a scene

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User
22 August, 2019, 10:50 AM UTC

Its sounds to me like a misunderstanding that I have seen before. The peace treaty shield DOES NOT prevent attacks on a tile, only on a town.

To prevent attacks on a tile you need a Domain Guard, and they are much harder to acquire than a  Peace Treaty.
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PUP
User
23 August, 2019, 8:38 AM UTC
The shield i was talking about was on my my palace not the tile
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CIM
User
23 August, 2019, 12:10 PM UTC
Reread your post ... you said you put on an 8 hour shield then a 3 hour shield and that gave you 3 days 8 hours ... yea is no 3 hour shield ... anyways one has to double check that any shield activated actually activates ... because like many things in game your instruction is not always recieved ...
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User
23 August, 2019, 12:59 PM UTC

My previous attempt at writing this response, while I tried to make sense of the pictures failed in the middle of composing and editing , when the forum locked up.

Sorry that I misunderstood.

I didnt look at the pictures, partly because you mentioned tile hit, and also because the pictues were difficult to read.

Having looked just now I can see that you lost  at 18.41 as stated, but it doesnt tell you that you were shielded immediately afterwards, so its not really relevant,except to say  that around that time your clan was targeted by the same clan/ player.

The first picture only shows your town was attacked at a time you believed your town was safely shielded.

The  game keeps a record  of your actions,so they may be able to help you. 

Good luck

However  as CIM has written,and as I was going to say, miss clicks happen,I have lost count of the times instructions to the game fail.

Its always best to check the shield has been applied, but this knowing doesnt mean that you will always remember to do so.

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PUP
User
23 August, 2019, 9:55 PM UTC

Yea sorry guys i know it was bad writing I'm a i was in a rush and frustrated  when writing.

first a 8 hour shield then a 3 day shield on my palace

there were no miss clicks checked several time to make sure
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User
24 August, 2019, 12:25 AM UTC

Perfectly understand your frustration.

Lets hope they find that you did engage a 3day shield
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Administrator
26 August, 2019, 6:31 AM UTC

Hello, Pup! 

Please, contact me in private messages. We'll check your situation.
Bearer of the highest Knowledge
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