Maintenance notification and gifts

8 Replies
User
3 October, 2018, 1:51 PM UTC

So I am playing the game  and that pop up blocks the functions at the top of the screen, and I cannot even make the screen smaller to reload the page.

There has been no notification of any shut down.

Out of the blue there is a gift,of course we dont know what it is till its opened,so we cant check to see if its registered as we dont know what we already have.

Fortunately I have another account in another kingdom ,I check how many marching speed ups I have , accept the gift and recheck, the gift wasnt registered.



On reloading the page the gift reappears, but its still not registering.

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CIM
User
3 October, 2018, 2:01 PM UTC
I keep track of how much I have of items and this time so far after 5 refreshes the gifts have not been given.
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User
3 October, 2018, 2:24 PM UTC
The plarium platform has been issuing"gift" icons instead of scheduled maintenance the past two days. When game is back up and running, the gifts SHOULD register into inventory when clicked... But like CIM says, check your numbers. Refresh if not registered... I've had to do it four times before ;)
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User
3 October, 2018, 6:53 PM UTC
Well, a quickly fixed game is much more preferable than those stupid gifts.
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User
3 October, 2018, 11:32 PM UTC
They may or may not be stupid gifts, and that was only part of my post.
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User
11 October, 2018, 1:28 PM UTC
I see the games been down again?  I saw no warning,  the gift icon is there , but once again its not registering after you click on it
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CIM
User
11 October, 2018, 5:12 PM UTC
I had to refresh a few times before I got the gift to register, each time the chest appeared  ...
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User
12 October, 2018, 1:53 AM UTC

Yes I followed your previous advice and was just about to give up, when the shutdown happened.

Much later with unclaimed tasks to finish,the gifts registered fine.

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xyz
User
19 March, 2019, 1:01 AM UTC

This appears to be malfunctioning again.

I do not know how many shut downs for maintenance occurred yesterday.I think at least two with different gifts perhaps.

 I know  the first gift included 30 x 1000 VIP points which I was unable to claim before the game logged off.

When I finally had access to the game, there was the gift icon. 

As I knew what to expect I was able to check what I had in order to see what was delivered.

As I clicked it open, it changed to something else, energy packs I think, but was unable to say if anything arrived as I wasn't expecting anything other than the pack with VIP, so didn't check elsewhere .

I certainly didn't get the VIP points, which would have been very handy.

There also appears to be spurious  gifts mid game for maintenance when non appears to have happened.

The announcement doesn't appear on all the different kingdom accounts, but in any case,I think there is no gift, as nothing appears to be registered.

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