Bugs report since update 12.07.2018

84 Replies
User
13 July, 2018, 8:50 AM UTC

since there is no section for bugs report, i have decide to start a topic where people can post bugs who are confirmed and where administrator can inform us when it is solved.


Support is pretty useless in helping us to make this game better, they can only send the generic message with "clean your cache, etc"


Until plarium setup a true bug report/tracking/solved platform, i think that a forum topic is the best way for help them to make the game better and keep us informed when a bug is solved.


Some basic rules for report bugs in these topic :


- keep it civilized... bug are annoying but it is not a reason for use vulgar language

- you need to be able to repeat several time a bug before reporting it

- keep it simple... a few line for description...

- upload screenshot for illustrate the bug...
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4
User
13 July, 2018, 8:53 AM UTC

description : workshop gems fusing bug


when click gems from the third columm for fusing in the workshop, the game crashe.


happen with gems with the red arrow in the first screenshot and all the gems from the third columm





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1
User
13 July, 2018, 8:57 AM UTC

description : list of clans "all languages" broken


show only the english clan



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1
User
13 July, 2018, 9:57 AM UTC

description : runes fusing via the collection not working at all






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0
User
13 July, 2018, 10:10 AM UTC

description : issue with bank


each time that you click the




after a purchase or a cancel purchase, when you return to the game, in less that 1 min, you are log out




have made a few purchase and cancel a few too, happen every time when "return to bank" is click and continue to browse the offert... end up log out in less that 1 minute... very annoying
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1
User
13 July, 2018, 11:36 AM UTC

O


On Android.
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1
User
13 July, 2018, 1:29 PM UTC

NOW IT IS ENOUGH PLARIUM!!!!!!!!!!!


Not connect again. Browser and Android!


What the hell you do????


And the best some other players are in the game and could play.


TAKE THIS STUPID UPDATE BACK!!!!!!!!!!!!!!!!!!!!!!!!!!


OK now i am look in but always bugs!!!!!!!!! Some new is no purple square.  UPDTAE SERVER STARTS NEW 




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0
User
13 July, 2018, 1:38 PM UTC

khunterj said:


NOW IT IS ENOUGH PLARIUM!!!!!!!!!!!


Not connect again. Browser and Android!


What the hell you do????


And the best some other players are in the game and could play.


TAKE THIS STUPID UPDATE BACK!!!!!!!!!!!!!!!!!!!!!!!!!!

well, the maintenance was needed due to the large amount of issue with the game...


BUT as usual, no information about what was fixed or not... if we don't have a log about what maintenance is about, i will simply stop beta testing this game and make report about issue... until i am feed up with issue and quit the game... and maybe clain back money spend in the last year due to defective product as european laws allow it...


keeping in the dark player who try to help you improve/debug your game is not a good business practice
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4
User
13 July, 2018, 4:12 PM UTC


Browser memory fills up in a higher rate than earlier, so plarium devs need to allocate more memory to the WebGL player settings.


Edit, And the issue continues, like at least once every hour.


First you win, then you go to war.
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1
xyz
User
14 July, 2018, 3:31 AM UTC
Am assuming this has happened since the update, and though it s of small consequence, and may not affect every player dependant on their level, 

but the Hero's Abode  is now  invisible. the tile is empty , but the level of the Abode is still there  floating in the air.
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User
14 July, 2018, 10:55 AM UTC
hi ive had this issue for awile. i can only write in text box 1 time when i first login. after that no text at all,ive tryed every adjustment to my phones text makes no differance.
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User
14 July, 2018, 1:00 PM UTC

dear Plarium technicals, when we can get a working browser version of this game after this "update"???

I have too many crashes, the troops are not shown whnen they move, and so on....
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1
User
14 July, 2018, 9:20 PM UTC

khunterj said:


I have too many crashes....

can you show a screenshot like the one below when the game crash...





viking is a heavy game and sometime it reach the limit of 2gb by application in 32 bit browser... from various stress test, it usual crash when it is around the 1.8 gb used by a 32 bit browser... it is not unusual for 32 bit browser running on a 64 bit os because it is the default install...


There is a few tip and trick on your side who can improve the memory use from your browser, like setting all your plug in the mode "run on demand" in place of "always on"... all the fancy toolbar and add-ons use memory too...

If you issue is on android/ios with the app, i cannot help you bcs it is something very different from PC and my knowledge is very minimal for these platform
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User
15 July, 2018, 12:34 AM UTC
I dont know how its working for phone users but their browser version after this update is utterly trash. there are so many problems with it i cant remember all of them. but eating my memory up every 5 sec's and forcing me to reload is probably my biggest gripe at the moment. and I have a lot of memory, funny thing is i never had this problem before the update but i have it every few min's now.


And another new problem I just discovered.... I made a 2nd account to join a friend of mine on a different kingdom. and no i cant move my main since I dont spend money. So I  made a new account to join her on another kingdom and all I get when i try to load the game is connection error, please restart. Well for starters there is NOTHING wrong with my isp or my connection, Secondly the restart doesn't work. I still get the same message. Thirdly I cleared my browser cookies, history, cache and whatever else my cleaner program cleaned out and it still saying connection error please restart. And lastly, my main account can log in from the exact same IP that my new one says is bad connection. Now please explain to me why 1 account can load the game but the other one cant using the exact same IP connection?
You boys at Plarium need to pull the game off line and FIX IT!!

(i bet when your biggest spenders cant log on and cant spend money you will fix it then)

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4
User
15 July, 2018, 4:52 AM UTC

JustDriveMe said:


... all I get when i try to load the game is connection error...i bet when your biggest spenders cant log on and cant spend money you will fix it then

nope... one of the disconnection bug happen when you click the "return to bank" button... they have make it hard to spend money and have not correct it...

now, for plarium devs, it is weekend and nothing will change... since plarium update are always with plenty of bugs, best to release them a monday, so devs have a full week for correct their mistake...




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1
User
15 July, 2018, 1:14 PM UTC
Shield drops, constant bugs, loading issues when new events start, updates and maintenance causing more issues
Clearly  (D+) students in the gaming department 
Just because you have a software degree, doesn’t mean your any good at what you do
These mistakes show your skill level in the tech world
UTC +5:00
4
User
15 July, 2018, 6:29 PM UTC

Same error I get since the latest update.

And I cant even send a message to the hotline anymore. I get permanently the "internal error 500" if I am trying to tell them about the bug.



anesfan said:


description : runes fusing via the collection not working at all







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User
16 July, 2018, 11:45 AM UTC

PLARIUM EXPERTS


Can we get a version of this game who works???

Or is this too much wish for you?

PC Version

Crashes, Chat not realy working, and much more thinks since this, you called it UPDATE
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1
User
16 July, 2018, 12:33 PM UTC
crashed yet again just when i was going to attack ???????????????
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0
User
16 July, 2018, 1:57 PM UTC

it crash and crash and crash

AND THE BEST

nothing comes from Plarium, no complete stop from the game until all work.


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