Why do you say everyone is impacted in the same way?

Exactly. 

I also think that everyone who was daily online should get it . In our clan just 3 receive it , others who are playing same amount of time or even more and invest even money in the game did not got it . Maybe they can at least give ,depends on infleunce and town level ,those kind of to each of us who are regular playing 

Do you know what the three had in common, BW?

Hi Jarls! Each request must be checked individually, so please forward it to our technical specialists through the "Ask a question" button by following the link:

https://vikingsweb-support.plarium.com  

Thank you in advance! 

Hi Epsilon! As I said earlier each case need to be checked by our technical specialists individually so I could only recommend creating a personal request 🙂

The forum admin are told as little as players.  Or, in this case, less.

"On May 26, from 02:13 (UTC + 0) to 03:45 (UTC + 0), there were
difficulties with the launch of the game. Players whose Towns were
attacked during the period of malfunction received compensation for the
loss of troops and resources.
Also, all users who entered the game within an hour before the specified
time and half an hour after received additional rewards as an apology
for the situation. In addition, we have carried out an additional check
on the compensation. According to its results, additional valuables were
credited to those players who met the conditions and had not previously
received compensation. "

Hi John! Everything is correct, however, as I said, these parameters, such as the entry time with an accuracy of a second, can only be checked by technical specialists in person. 

That is why I recommend contacting them. 🙂

So I recieved that explanation then a different one that said you had to be either on an hour before the maintenance or 30 minutes after the maintenance to be eligible, I got 2 different explanations lol. I saw someone post they were at work and not affected yet they still recieved the compensation yet others that read posts about the game still being down and thus didn't bother hanging around to get on when the game came back got nothing even though they couldn't play when they wanted to, this apparantly was defined as not being affected by the maintenance. Could have just given the compensation to everyone that participated during cvc so you don't miss anyone affected but no that would be seen as being fair to all. Thank you Plarium for your understanding

Next time, and be sure will exist more thew one time, compensation will be received only you have nomber 48 at your foot