Game won't load on ios devices

2 Replies
kkoppy
20 September, 2016, 5:18 PM UTC
I installed the most recent game update last week on my iPhone and iPad. The game no longer loads. Plarium comes up and then it stops loading to main screen. My game Id is kkoppy, Kris Koppy. 
UTC +7:00
fakeasnever
Moderator
20 September, 2016, 11:23 PM UTC

@KKoppy (20 September, 2016, 5:18 PM UTC):
There is no installation for TD:NS; you are referring to TD:R.

There is a specific forum for that, which is where you should post all of your future TD:R-related posts.

Also, I would recommend contacting the Help and Support Desk ( http://support.plarium.com/ ) with information including (But not limited to) your server, your coordinates, what version your game is, what model/OS your device is, and your ISP.

If Internet Explorer still asks to be your default browser, then you can do anything :D
UTC +0:00
Alyona Kolomiitseva
Community Manager
21 September, 2016, 11:03 AM UTC
Should be fixed with today's update. Have you checked it?
Plarium Community Manager. Please note that I will be unable to respond to your private messages, review your tickets, or check your account information. All technical issues should be directed to our Support Team at plrm.me/Support_Plarium
UTC +2:00
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