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mikegunner

Sep 23, 2019, 15:0209/23/19

05/13/19

Is there a reason this forum exists

Yet there are few recent posts and any attempt to contact an Admin falls on deaf ears? I sent every admin a message to their inbox over an hour ago and have gotten zero responses.

Great Customer Support Plarium..... :(

Comments

BiohazarDModerator

Sep 24, 2019, 15:1209/24/19

10/04/13

3788

Mikegunner said:

Yet there are few recent posts and any attempt to contact an Admin falls on deaf ears? I sent every admin a message to their inbox over an hour ago and have gotten zero responses.

Great Customer Support Plarium..... :(

Keep in mind that Plarium's support staff may work in different time zones than you live in, so it's likely you won't receive immediate responses to messages.

mikegunner

Sep 24, 2019, 15:4509/24/19

05/13/19

BiohazarD said:

Mikegunner said:

Yet there are few recent posts and any attempt to contact an Admin falls on deaf ears? I sent every admin a message to their inbox over an hour ago and have gotten zero responses.

Great Customer Support Plarium..... :(

Keep in mind that Plarium's support staff may work in different time zones than you live in, so it's likely you won't receive immediate responses to messages.

LOL,

I have sent messages directly to support@plariumsupport.zendesk.com and messaged every Admin listed for TDNS and have not gotten 1 single reply!! I have even friended Plarium Employees on LinkedIn and other social media and sent messages there .. NO RESPONSE .. NO ACKNOWLEDGEMENT ... NOTHING....

Agent RomaTechnical Support

Oct 15, 2019, 07:1810/15/19

05/10/19

399

Mikegunner said:

BiohazarD said:

Mikegunner said:

Yet there are few recent posts and any attempt to contact an Admin falls on deaf ears? I sent every admin a message to their inbox over an hour ago and have gotten zero responses.

Great Customer Support Plarium..... :(

Keep in mind that Plarium's support staff may work in different time zones than you live in, so it's likely you won't receive immediate responses to messages.
LOL,

I have sent messages directly to support@plariumsupport.zendesk.com and messaged every Admin listed for TDNS and have not gotten 1 single reply!! I have even friended Plarium Employees on LinkedIn and other social media and sent messages there .. NO RESPONSE .. NO ACKNOWLEDGEMENT ... NOTHING....

Hello,

Let me apologize for a delay in response. However, note that the Support representatives have contacted you via email. Please make sure to check it and reply. Thanks!

This topic will be closed.

The topic is locked. You cannot post comments.

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NOTHING....         <br>","userRegistered":"1557758467860","userCommentsCount":"2","userName":"mikegunner","createdDate":"1569339952677","editedDate":"0","id":"680337","entityId":"157881","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/8.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"680337","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8331846/","commentUrl":"/forum/en/comment/topic_691588/"},"strings":{"userRole":"Technical Support","userId":"8331846","contentDraftJs":"","contentHtml":"<p>Mikegunner said:</p><br><blockquote><p>BiohazarD said:</p><br><blockquote><p>Mikegunner said:</p><br><blockquote><p>Yet there are few recent posts and any attempt to contact an Admin falls on deaf ears?   I sent every admin a message to their inbox over an hour ago and have gotten zero responses.   </p><br><p>Great Customer Support Plarium.....  :(</p><br></blockquote><p>Keep in mind that Plarium's support staff may work in different time zones than you live in, so it's likely you won't receive immediate responses to messages. <br></p></blockquote><p>LOL,</p><br>I have sent messages directly to support@plariumsupport.zendesk.com and messaged every Admin listed for TDNS and have not gotten 1 single reply!!    I have even friended Plarium Employees on LinkedIn and other social media and sent messages there .. 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Thanks!</p><p>This topic will be closed.</p>","userRegistered":"1557475139953","userCommentsCount":"399","userName":"Agent Roma","createdDate":"1571123919203","editedDate":"0","id":"691588","entityId":"157881","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/sparta/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"691588","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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NO RESPONSE .. NO ACKNOWLEDGEMENT ... NOTHING....         <br>","userRegistered":"1557758467860","userCommentsCount":"2","userName":"mikegunner","createdDate":"1569339952677","editedDate":"0","id":"680337","entityId":"157881","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/8.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"680337","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/8331846/","commentUrl":"/forum/en/comment/topic_691588/"},"strings":{"userRole":"Technical Support","userId":"8331846","contentDraftJs":"","contentHtml":"<p>Mikegunner said:</p><br><blockquote><p>BiohazarD said:</p><br><blockquote><p>Mikegunner said:</p><br><blockquote><p>Yet there are few recent posts and any attempt to contact an Admin falls on deaf ears?   I sent every admin a message to their inbox over an hour ago and have gotten zero responses.   </p><br><p>Great Customer Support Plarium.....  :(</p><br></blockquote><p>Keep in mind that Plarium's support staff may work in different time zones than you live in, so it's likely you won't receive immediate responses to messages. <br></p></blockquote><p>LOL,</p><br>I have sent messages directly to support@plariumsupport.zendesk.com and messaged every Admin listed for TDNS and have not gotten 1 single reply!!    I have even friended Plarium Employees on LinkedIn and other social media and sent messages there .. NO RESPONSE .. NO ACKNOWLEDGEMENT ... NOTHING....         <br></blockquote><p>Hello,</p><p>Let me apologize for a delay in response. However, note that the Support representatives have contacted you via email. Please make sure to check it and reply. Thanks!</p><p>This topic will be closed.</p>","userRegistered":"1557475139953","userCommentsCount":"399","userName":"Agent Roma","createdDate":"1571123919203","editedDate":"0","id":"691588","entityId":"157881","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/sparta/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"691588","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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