get the game running normal

8 Replies
User
31 August, 2019, 7:39 AM UTC

Here's an idea :

Make sure the game runs ! Fix the : lost connection issue asap

Here's a suggestion:

COMMUNICATE with your CLIENTS!!
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Administrator
31 August, 2019, 10:14 AM UTC

Maupio said:


Here's an idea :

Make sure the game runs ! Fix the : lost connection issue asap

Here's a suggestion:

COMMUNICATE with your CLIENTS!!

Greetings, MAUPIO! Thank you for the feedback!

We do our best to resolve this situation as soon as possible.

If you have any additional information or any issues, please, contact me in PM and describe your situation in details, also specify your game ID in the message.

We apologize for any inconvenience caused and thank you for your understanding and patience!

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User
31 August, 2019, 10:23 AM UTC

Roger Montgomery said:


Maupio said:


Here's an idea :

Make sure the game runs ! Fix the : lost connection issue asap

Here's a suggestion:

COMMUNICATE with your CLIENTS!!

Greetings, MAUPIO! Thank you for the feedback!

We do our best to resolve this situation as soon as possible.

If you have any additional information or any issues, please, contact me in PM and describe your situation in details, also specify your game ID in the message.

We apologize for any inconvenience caused and thank you for your understanding and patience!

If you don't know what the "Issue" is right now for your entire community, words fail to describe the incompetence. 


try logging on and playing, you'll figure out what our specifics are. 
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User
31 August, 2019, 10:24 AM UTC

Greetings Roger,

Thnx 4 your reaction...

Hope you guys resolve it as for now :

Only thing that works :)


Good luck,

Maupio
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Administrator
31 August, 2019, 10:39 AM UTC

J4CE said:


try logging on and playing, you'll figure out what our specifics are. 

Maupio said:

Thnx 4 your reaction...

Thank you, Lords, for your feedback!

We know about the situation and our specialists are doing everything possible to resolve it. All additional information will help and will be forwarded to our technicians. So if you have any personal related issues or questions feel free to ask me in PM, specifying your game ID.

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User
31 August, 2019, 11:21 AM UTC
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User
31 August, 2019, 7:03 PM UTC

Hi all

i don't know if it's can help but in one of my account i have see have any concellor hall

i see like some fondation but can't inter into

Thanks to make your possible to find mistacke of your server

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User
2 September, 2019, 6:42 PM UTC

Roger Montgomery said:


J4CE said:


try logging on and playing, you'll figure out what our specifics are. 

Maupio said:

Thnx 4 your reaction...

Thank you, Lords, for your feedback!

We know about the situation and our specialists are doing everything possible to resolve it. All additional information will help and will be forwarded to our technicians. So if you have any personal related issues or questions feel free to ask me in PM, specifying your game ID.

Hail 2u Roger,

NOW i understand game...

Thnx for resolving the issues, but you also understand i will no longer "play" this game

I liked it at first, but you and me understand...

If interaction in between servers isn't possible (no chance on getting newbe)...game will die

Thanks for your attempt to calm situation as it was last weekend, tho i lack a worldwide excuse (not even talking about compensation)

As you understand, i quit game as in this structure it has no future (only realing in new idiots with no option to choose, unless you understand game)

Good luck and hope your organisation ever finds "customer-service" as important as it is :P

Greetz, M
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User
20 September, 2019, 12:05 PM UTC
Have to say you took the matter serious, thnx for that!
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