Constant INTERNAL ERROR during any gem or rune or workshop combine

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Constant INTERNAL ERROR during any gem or rune or workshop combine

Nov 12, 2019, 13:2411/12/19

08/05/19

Constant INTERNAL ERROR during any gem or rune or workshop combine

I keep crashing getting an Internal Error message everytime I go to combine anything whether it be in the workshop, Gemmery, or the Rune Workshop.

It doesn't matter how many combines I get done before it crashes, it's never the same amount of time.

This has been going on since I started playing this game.

When I get the error and the RESTART GAME appears it's worse. so I just shut down the game window and restart completely, this is with the plarium app on my pc.

Comments

Roger MontgomeryAdmin

Nov 12, 2019, 13:5511/12/19

04/12/17

1308

Greetings!

We understand your concern and we want to help you.

To solve the issue please follow the steps below:

1. Delete all temporary files from your PC which can be found in the following way:

C:\Users\Username\AppData\LocalLow\Plarium

2. Clear the Plarium Play application cache following this way:

C:\Users\Username\AppData\Local\Plarium\PlariumPlay\Cache

After these steps are done, please reinstall the Plarium Play application.

We hope following these instructions will help you to solve the issue.

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