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Packages changed from USD to Euro?

Packages changed from USD to Euro?

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Oct 6, 2018, 19:4510/06/18
3

Packages changed from USD to Euro?

Purchasing packages has changed to Euro. is there any way to change back to $ or £?


I'm British and using Euro is to expensive to make any future purchases in game.
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Oct 7, 2018, 03:0510/07/18
01/11/16
1009

owen34 said:


Purchasing packages has changed to Euro. is there any way to change back to $ or £?


I'm British and using Euro is to expensive to make any future purchases in game.

Have you done any purchase earlier on the same account?

Since when are you seeing this change? Please provide complete details.
Oct 7, 2018, 11:2510/07/18
3

I guess 50+ purchases in USD most $20,   the change to euro makes that £3.50 more expensive & I dont see its worth it.


The change was 1 hour before I posted,    another account changed 24h earlier.
Oct 7, 2018, 11:4710/07/18
01/11/16
1009

owen34 said:


I guess 50+ purchases in USD most $20,   the change to euro makes that £3.50 more expensive & I dont see its worth it.


The change was 1 hour before I posted,    another account changed 24h earlier.

It should not have happened and remained as USD.

What's your current city location, android or apple, your castle xy coordinates/server and can you provide a screenshot?

Meanwhile, please try to reinstall the game(make sure you have saved game progress)

Alternatively, you can contact Support

Oct 7, 2018, 12:1110/07/18
3

I checked facebook login history & its started showing my location as france, I havent changed any settings.


My IP is fixed and hasn't changed and determined location used to be correct.

I guess facebook changed IP to location DB and its now wrong & will now show purchases in EURO :(

Oct 7, 2018, 13:0010/07/18
Oct 7, 2018, 13:01(edited)
01/11/16
1009

owen34 said:


I checked facebook login history & its started showing my location as france, I havent changed any settings.


My IP is fixed and hasn't changed and determined location used to be correct.

I guess facebook changed IP to location DB and its now wrong & will now show purchases in EURO :(

Ah okay. Did you use a vpn?


Oct 7, 2018, 21:0510/07/18
06/15/17
879
Sometimes that happened to me, but i just reload game and show my own money
Oct 10, 2018, 12:4810/10/18
02/29/16
5605

owen34 said:


I checked facebook login history & its started showing my location as france, I havent changed any settings.


My IP is fixed and hasn't changed and determined location used to be correct.

I guess facebook changed IP to location DB and its now wrong & will now show purchases in EURO :(

You can just set the currency of your FB account to $ or £:



It should fix the issue :)

Oct 25, 2018, 20:1410/25/18
3
Thanks this was the problem,  strange facebook changed the option after many years being the same.
Nov 1, 2018, 15:4711/01/18
02/29/16
5605
owen34 said:

Thanks this was the problem,  strange facebook changed the option after many years being the same.
That's really strange, but I'm happy I've helped you to solve this issue