Failed to login - log in again or restart the application

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Failed to login - log in again or restart the application

Carangajeira

May 25, 2018, 17:0305/25/18

06/30/15

Failed to login - log in again or restart the application

I play on the Plarium app (cannot load the game on my old smartphone running android 2.4) on a laptop, and it appears that the latest "fix" has messed it up as usual!

I have reinstalled the app, logged in again, restarted the app, etc, etc. and still cannot load the game.

Comments

Gandalf

May 26, 2018, 03:3005/26/18

01/11/16

1009

it should be working by now. If you still are unable to login then please contact Support

Hand Kraft

May 26, 2018, 14:1105/26/18

05/18/16

Same problem here and support request is not helping. Seems like my info as a player was lost somewhere.

Carangajeira

May 26, 2018, 21:2505/26/18

06/30/15

Gandalf said:

it should be working by now. If you still are unable to login then please contact Support

Still not working so have contacted support. It is a shame that every time there is a new version or a "fix" that Plarium app users have issues!!

NeversmilexCommunity Manager

May 29, 2018, 11:3105/29/18

10/24/16

468

Guys, those of you who play the game through the App, please refer to this post.

Thanks!

Monarch

May 29, 2018, 12:4205/29/18

05/20/16

285

Finally able to download the new update and now able to log back in.

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Seems like my info as a player was lost somewhere.","userRegistered":"1463608432170","userCommentsCount":"2","userName":"Hand Kraft","createdDate":"1527343880717","editedDate":"0","id":"486487","entityId":"104365","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"486487","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/515330/","commentUrl":"/forum/en/comment/topic_486549/"},"strings":{"userRole":"","userId":"515330","contentDraftJs":"","contentHtml":"<p>Gandalf said:</p><br><blockquote><p><span style=\"color: rgb(155, 187, 89);\">it should be working by now. If you still are unable to login then please contact <a href=\"//plarium-mobile-support.zendesk.com/hc/en-us/requests/new\" rel=\"nofollow ugc\" target=\"_blank\">Support</a></span></p><br><p>Still not working so have contacted support. 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If you still are unable to login then please contact <a href=\"//plarium-mobile-support.zendesk.com/hc/en-us/requests/new\" rel=\"nofollow ugc\" target=\"_blank\">Support</a></span></p>","userRegistered":"1452494759007","userCommentsCount":"1009","userName":"Gandalf","createdDate":"1527305459393","editedDate":"0","id":"486391","entityId":"104365","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/9.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"486391","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/1286261/","commentUrl":"/forum/en/comment/topic_486487/"},"strings":{"userRole":"","userId":"1286261","contentDraftJs":"","contentHtml":"Same problem here and support request is not helping. Seems like my info as a player was lost somewhere.","userRegistered":"1463608432170","userCommentsCount":"2","userName":"Hand Kraft","createdDate":"1527343880717","editedDate":"0","id":"486487","entityId":"104365","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/15.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"486487","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/forum/en/profile/515330/","commentUrl":"/forum/en/comment/topic_486549/"},"strings":{"userRole":"","userId":"515330","contentDraftJs":"","contentHtml":"<p>Gandalf said:</p><br><blockquote><p><span style=\"color: rgb(155, 187, 89);\">it should be working by now. If you still are unable to login then please contact <a href=\"//plarium-mobile-support.zendesk.com/hc/en-us/requests/new\" rel=\"nofollow ugc\" target=\"_blank\">Support</a></span></p><br><p>Still not working so have contacted support. 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